
StubHub - Reviews and experiences
Nov 2023-Nov 2025
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (28)
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Misleading Ticket Purchase
Misleading Ticket Purchase
QualityI bought tickets for the Toronto FC game, thinking I'd have assigned seats, but it turns out it was standing room only. I asked for a refund, but it never came through.
Miami F1 GP tickets
Miami F1 GP tickets
QualitySo, I went and bought tickets for the F1 Grand Prix in Miami, you know? I thought it would be a great gift for my girlfriend's birthday since she always wanted to go to her first race. I decided to splurge on those 3 day passes with seats at turn 1, and they cost me almost $1600! But can you believe it? When the tickets showed up, they were for some other lame section all the way on the other side of the track! I was so disappointed. And when I reached out to customer service for help, they were completely useless. They couldn't do a thing.<br><br>I mean, I used their little venue map to choose the tickets. It displayed this amazing view of turn 1, but in reality, I ended up with these terrible seats that weren't even close to what I paid for. Such a scam, right?<br><br>I thought StubHub was so great and fancy with all their billboards and ads everywhere, but now I see their true colors. If only I had looked at their reviews before, I definitely would have gone elsewhere.
About StubHub
Yes, StubHub is an online ticket exchange company that enables people to buy and sell live event tickets in a secure and user-friendly environment. Established in 2000 by Eric Baker and Jeff Fluhr, it has grown to become one of the world's largest ticket marketplaces. The company offers tickets for sports events, concerts, theater productions, and other live entertainment events. StubHub operates in several countries, providing a platform where ticket buyers and sellers can transact with confidence, benefiting from the company's fan protection policy. In 2007, it was acquired by eBay for $310 million but was later sold to Viagogo in 2020 for $4.05 billion.
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Last update: November 24, 2025
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