Social Catfish - Overall Rating based on 26 reviews
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Found on Google, wanted answers, Erin is awesome, professional, billing issue
I was looking up stuff online about a situation, and that's when I stumbled upon this website. Even though I didn't find exactly what I was after, Erin from customer service was fantastic! She gave me a call to check in on my queries and even sorted out a billing problem I had. Erin was super professional and handled everything promptly. I totally suggest checking out this site first before looking elsewhere, especially with so much info out there.
Assistance with online search
I recently got help from a service that's really good with online searches, and I gotta say, I was super happy with what I got. The person who helped me, Erin, knew their stuff and kept me updated the whole time. I can't thank them enough for all their help. All in all, it was a great experience and I would totally suggest them to anyone else who needs that kind of help.
Call with ERIN
Erin picked up the phone really quick and gave me all the info I needed right away. She was really friendly and even asked me to fill out a survey. It was interesting to get a different point of view.
Test trial results
So, I decided to give this Social Catfish trial a shot to check it out. I just needed to confirm that the person I was dealing with was on the level, you know? After sending in a photo, I received 14 results but none of them matched the right person, which was a bit disappointing but not a big deal. Then, I tested it out with my own LinkedIn photo and it couldn't even locate me, but instead found someone else. That's pretty frustrating! And to top it off, when I asked for a refund because it didn't work as expected, they straight up said no! Definitely not cool at all.
Search results disappointment
So, like, I tried out this website for a search, eh, and get this - supposedly the first search is free, but they forget to mention that the results aren't actually free at all! I mean, what's the deal with that, eh? Feels kinda sneaky, you know what I mean? They should just be straight up about it. Like, I get that they probably have good results and all, but just tell us upfront how much it's gonna cost, eh. It's not cool to be shady like that, especially when people are already trying to deal with shady folks. I don't think I'll be using them again, eh.
User-friendly
Social Catfish saved my life, no joke! I used it to find out the truth about someone who was trying to catfish me online. The service was quick and top-notch, and the staff were so helpful in walking me through everything. I would definitely suggest their services to anyone wanting to dig up the truth on someone online.
Image searching service
Their advertising is so misleading! I tried to do an image search like they said, cropped the image just like they instructed, but it didn't work at all. No accurate results. I even tried it out on a family member, still nothing. They forgot to mention that they only check public photos, so it has to be on a site like LinkedIn. I complained, but they were no help at all. I canceled right away, but they wouldn't give me a refund.
Elder family scam
So, I contacted a service for help with my family elder who was in denial about being scammed. It was causing a lot of stress for us, and we weren't sure how to approach the situation. Luckily, Erin, the rep I talked to, was really nice, understanding, and listened to us during our phone call. She sent us helpful info and resources through email quickly, showing that she truly cared about helping us deal with this tough situation. Her empathy and professionalism really made a difference for us, and we appreciate all the support she gave us.
Reverse Image Search
I really loved the help I got from Chesca for my Reverse Image Search! She was super helpful and made sure to dig deep to uncover the truth about the scammer I was dealing with. It's such a relief to know I can rely on this service to spot potential scammers down the road. Huge thanks to Chesca for keeping me safe from falling for a scam!
Expensive search options
I thought the prices for the search options were way too steep, eh? Like, it wasn't clear what you were actually getting for your money, you know? It felt like they were trying to squeeze every last penny out of you for every little piece of info. And then there were all these surprise add-ons that jacked up the total cost, eh? Plus, I didn't even realize I was signed up for a trial automatically - caught me off guard, eh? I was really disappointed by the lack of transparency and communication, you know? I sent an email with questions but never got a response, eh?
Positive experience
Just wanted to give a big shoutout to the folks over at Social Catfish for their fantastic customer service. Erin really came through for me and got everything sorted out in no time. It's really nice to see a company that truly cares about their customers and goes the extra mile to make sure everything is taken care of. Huge thanks to Erin and the rest of the crew for doing such a great job!
Unique search options
Social catfish is really cool and totally unique compared to other sites I've tried before!! I really like how you can search by uploading a picture, it's kind of like being a detective or something. The customer service is awesome too, I had a chat with Erin and she was so friendly and helpful. I really recommend giving them a try if you're wanting something new!
Customer service experience
So I gotta tell you about this great customer service I had recently. This lady named Erin was so good, took care of me real nice. She not only answered all my questions, but she went out of her way to make sure everything I needed was taken care of. I really appreciate how well she treated me. Communication is super important in customer service, and Erin nailed it. I really respect businesses that put their customers first, and Erin definitely did that. My experience with her was top-notch.
Helpful and compassionate customer service
I gotta tell you, I had a great experience talking to Erin from customer service at this company. She was amazing, so professional, and she really cared about helping me out. Erin knew her stuff and made sure I was happy with how everything was sorted out. She's a real gem and definitely an important part of the team. In my books, she's got all the qualities of a great leader and should be given credit for it.
Account Assistance
I've been using Social Catfish for a whole year and I gotta say, their service has always been top-notch. Just the other day, I ran into a little problem with my account but Erin, one of their team members, was super helpful in sorting it out. She was really patient and took the time to walk me through how to fix it. I'm grateful for the support and all the helpful info she shared.
Online investigation
The online investigation service was great, eh! Erin did an amazing job giving me all the info I needed to figure out what was up with the woman I was chatting with. Thanks to them, I was able to stop the lies.
Online background check
I am so grateful for the help I received from this service in figuring out the truth about the guys I've been chatting with online. It's really scary to think that there are people out there pretending to be someone they're not, but thanks to this company, I found out what was really going on and was able to keep myself safe from possible scams. Erin was amazing and made the whole thing simple and stress-free. I definitely suggest using this service if you're unsure about who you're talking to online.
Service to uncover potential client information
As someone who wants to learn about potential clients, I've noticed that a lot of people are a bit cautious about sharing info or might even try to trick you. Social Catfish has been a huge help for me because they give detailed profiles of people without tipping them off. When I contacted Erin to ask about hiring someone, she gave me all the info I needed, she really knows their stuff. I can't wait to get those reports and keep using their site to get the info I need.
Catfish detection service
The help I got from Social Catfish was amazing, eh? I was feeling unsure and had so many questions about the person I was chatting with online, but they really helped me out and gave me peace of mind. The person I talked to took the time to listen to me and answer all my questions fully. They even offered me extra info and resources. I'm so thankful for their help in figuring out if I was being tricked or not. In this digital world, it's important to watch out and keep ourselves safe from scams. Thanks a lot, Social Catfish, for the great service, eh!
Online scammer ID check
Social Catfish saved me, eh! After chatting with someone online for a year, I had a feeling that something fishy was going on. So, I decided to check them out using Social Catfish. Turns out, my gut was right - the person was a scammer, eh! The search tool was simple to use and gave me all the info I needed to make a smart choice. I'd definitely suggest Social Catfish to anyone unsure about who they're talking to online, eh!
Review with most votes
Background check service
Even though the assistant I talked to was nice and professional, the info they gave me wasn't all that helpful. They started me off with over 400 matches, so that didn'... Read onBy: A. Jaskolski