Scentbird - Overall Rating based on 26 reviews

73% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-24
Fragrance review
I gotta tell you, the fragrance I got from Scentbird was just incredible. It's got this stro...Read on
Kellie Schoen

Most relevant negative review

  2024-04-19
Terrible customer experience
Your customer service is just terrible. I can't believe how incompetent and frustrating your...Read on
T. Bechtelar

Review with most votes

  2023-11-16
Fragrance subscription
I just started this scent subscription with this company, and I gotta say, I'm loving it! Th...Read on
aric

Reviews (26)

  (14)

 (4)

  (4)

  (3)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Smelly stuff

    Oh my goodness, I really wanted to try out this scent subscription box but they just started charging me without any warning! Ugh, I had to change my card number to stop them from taking my money. And now they're asking for my new card details before they refund me?! How rude!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Monthly surprise

    So, my partner is super into perfumes, eh? I thought I'd do something special for her and signed up for Scentbird. Now, every month she can hardly wait for the new fragrance to show up in the mail. It's like Christmas morning for her whenever a package arrives. The look on her face when she opens the box and discovers a new scent to add to her collection is worth its weight in gold. Scentbird has really made gift-giving simple and fun for me. It's a win-win for both of us, eh?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription overcharging and poor customer service

    My experience with this subscription service was so disappointing. I signed up for a monthly subscription and then realized they were charging my card too much. When I wanted to cancel my subscription, they said no and kept taking money from my account. Even though I told them many times not to send me anything, they said the product was already shipped and wouldn't give me my money back. And to top it off, the fragrance they sent me smelled really cheap and gross. I felt like I was being tricked and got really frustrated with how they wouldn't take responsibility.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Happy with products received

    I bought some scents from SB recently and I'm pretty happy with them. My only suggestion for improvement is to allow returns for scents you don't like. I really enjoyed the first scent I got, but the second one wasn't for me. I get why the company is worried about people taking advantage of a return policy, but it would be great if subscribers could return a scent for free once or twice a year, or after buying a certain number. It wouldn't be too much for the company, and customers wouldn't be stuck with scents they don't like.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fragrance subscription service

    The subscription service for fragrances gives you a good variety of perfumes to test out. But, there's a catch - some of the really fancy perfumes are only available if you pay a bit more or switch to a higher subscription level. Even though it's convenient to have lots of options, it can be a letdown for those hoping to try a wider range of scents.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fragrance subscription

    I just started this scent subscription with this company, and I gotta say, I'm loving it! The scents they offer are amazing, and I've been really happy with the two I got. The packaging is super nice and makes unboxing it a treat every month. I'll definitely be spreading the word about this company to all my friends and followers on social media.