Scentbird Reviews

: 26
73% Would buy here again

Most relevant positive review

  2024-05-24
Fragrance review
I gotta tell you, the fragrance I got from Scentbird was just incredible. It's got this stro... Read on
Kellie Schoen

Most relevant negative review

  2024-04-19
Terrible customer experience
Your customer service is just terrible. I can't believe how incompetent and frustrating your... Read on
T. Bechtelar

Review with most votes

  2023-12-11
Happy with products received
I bought some scents from SB recently and I'm pretty happy with them. My only suggestion for... Read on
V. Sporer

Reviews (26)

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    Perfume subscription purchase

    I recently signed up for this perfume subscription service and I gotta say, I've been pleasantly surprised by all the different scents I've got to try. They've got everything from fancy, high-end perfumes to more affordable ones, so I've had a chance to test out a whole bunch of fragrances to figure out which one I like best. There were a couple scents that weren't quite my style, but it was cool getting to experiment with different options. One thing I really liked was that they threw in a free travel case with my subscription, so now I can easily bring my favorite scents with me wherever I go. The test tubes they send out are pretty big too, so I can switch up my scents on the regular, which is great for someone like me who's all about mixing it up.


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    Recent Scentbird purchase

    I recently ordered from Scentbird and had a problem with my delivery. The website said it was delivered, but I couldn't find it anywhere. I emailed customer service and was surprised at how quickly they got back to me. They were really helpful and fixed the issue fast, sending me a replacement within a few days. The perfumes I've gotten from Scentbird have been amazing, letting me try expensive scents without the high cost. It's a great way to discover new fragrances without committing to a big bottle. I definitely suggest giving Scentbird a shot - they've been great to work with!


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    Fragrance review

    I gotta tell you, the fragrance I got from Scentbird was just incredible. It's got this strong scent at first, but you really only need a little bit to smell amazing all day long. The woody notes mixed with a bit of citrus was just the right combo for a night out or a date. And get this - some people even thought it was a men's cologne, so it's great for anyone to wear. Every time I wore it, I got tons of compliments, which just made me feel so good and attractive. Honestly, I'm so happy with my purchase and I'd totally recommend it to anyone.


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    Happy with products received

    I bought some scents from SB recently and I'm pretty happy with them. My only suggestion for improvement is to allow returns for scents you don't like. I really enjoyed the first scent I got, but the second one wasn't for me. I get why the company is worried about people taking advantage of a return policy, but it would be great if subscribers could return a scent for free once or twice a year, or after buying a certain number. It wouldn't be too much for the company, and customers wouldn't be stuck with scents they don't like.


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    3 perfumes received

    I got my third perfume from Scentbird and I gotta say, I'm not too happy with any of them. The scents just haven't really been my style and I've been left feeling let down every time. So, I've decided to cancel my subscription because I don't want to keep spending my money on stuff that doesn't live up to what I want. I think I'll have better luck finding a fragrance I really like if I just go to a physical store instead of taking a chance with online orders. Scentbird might work for some folks, but from what I've experienced, it's just not the right fit for me.


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    Terrible customer experience

    Your customer service is just terrible. I can't believe how incompetent and frustrating your company is. Your app is so hard to use, it's like you're trying to make things complicated on purpose. I asked for masculine scents, but got women's perfumes instead, every time. You're not even paying attention to what I'm asking for. And the pricing - you told me one thing and then charged me something completely different. Cancelling the subscription is nearly impossible, it's like a maze. Do you even care about keeping customers? Because your actions show otherwise. Avoid this company to save yourself the trouble.


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    Summer scents

    I really love the summer scents I got from Scentbird. They are just perfect for this warmer weather and give off a tropical vibe that I really like. One of the scents smells like coconut with a hint of fruitiness, almost like a tasty pinna colada. It really cheers me up right away and makes me feel like I'm on vacation. The other scents are just as nice and bring a bit of summer into my everyday routine. I enjoy switching between them depending on how I feel and what I'm doing. I'm really happy with my purchase overall.


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    Perfume selection assistance

    Scentbird is amazing! It helps me pick out the best perfumes without spending too much money. Getting a monthly supply of fragrance samples that match my likes is super helpful. I love trying out all the different scents before deciding on a full-sized bottle. This service has saved me from buying the wrong perfumes in the past. Now I can buy with confidence, knowing I'll love it. Scentbird has gone above and beyond what I expected, I totally recommend it to anyone wanting to find their perfect scent.


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    Monthly surprise

    So, my partner is super into perfumes, eh? I thought I'd do something special for her and signed up for Scentbird. Now, every month she can hardly wait for the new fragrance to show up in the mail. It's like Christmas morning for her whenever a package arrives. The look on her face when she opens the box and discovers a new scent to add to her collection is worth its weight in gold. Scentbird has really made gift-giving simple and fun for me. It's a win-win for both of us, eh?


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    Subscribed for 3 scents per month

    I've been thinking about it a lot, and I finally decided to sign up for this fragrance subscription service to get 3 new scents every month. And let me tell you, I'm really happy with my choice! The fragrances come in these little atomizers that have a good amount of product in them. I also went for the option to get cases for the fragrances, and I have to say, it was totally worth it. I was so impressed that I managed to convince my sister to sign up too!


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    Twitter PR response

    I just wanted to talk about my first smell from Scentbird on Twitter, no bad vibes or company tags, just sharing as part of the journey. Pretty cool, Scentbird actually hit me up to fix things and really went above and beyond. Their customer service was so spot-on, it made me want to tell everyone about my good vibes with them.


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    Scentbird sucks

    Scentbird is just the worst. I ordered some perfume and it never showed up. I waited forever, only to find out it got lost during shipping. And then Scentbird had the nerve to tell me to wait even longer. So frustrating! It's a complete scam, avoid it at all costs.


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    Amazing scents

    I gotta say, the scents I've gotten from Scentbird are just fantastic! I'm really blown away by how many different perfumes they offer and the quality is top-notch. Trying out all these new scents has been a blast, I mean, where else would I get to explore so many different fragrances? And the best part is, it's super easy and convenient to test them out without having to buy a full bottle. Love it!


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    First purchase - Strong scent, long-lasting

    I just bought something for the first time and I gotta say, I'm really happy with what I got. The packaging was really well done and everything came in perfect shape. The case looks really stylish and I like the magnet that makes it easy to use. The perfume sprays evenly and there's no leaks, plus the velvet bag holding everything feels really luxurious. The scent is sweet and lasts a long time, which is exactly what I wanted.


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    Fragrance subscription

    This company is a disaster. I signed up for a fragrance subscription and never got my products. I contacted customer service for weeks, and they told me DHL lost my package. I tried getting a refund or reshipment, but all I got were excuses and delays. The lack of communication and incompetence of their customer service team, especially Daria R., has left me super frustrated. This company clearly doesn't care about customers and just wants money without keeping promises. I wouldn't recommend using this company unless you want to throw away your money and deal with their unprofessionalism.


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    Perfume and Cologne Subscription

    I really like the perfume and cologne subscription because it gives me lots of options to choose from without having to buy a big bottle right away. Trying out different scents is fun and helps me figure out what I like without spending too much money. It's easy to use and I can pick the scents that I like the most. I'm happy with the service and the products are good quality.


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    perfume

    I just love getting my Scentbird perfume every month, eh! It's so much fun trying out new scents and I can even track my shipment for free. I absolutely love it, eh!


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    Cancelled Subscription Charged

    So I canceled my subscription but I still got charged, you know? I was really annoyed because I thought everything was all sorted out. And then they were asking about my delivery even though I already canceled. Plus, I can't even turn off notifications which is really irritating. I tried to give feedback but they didn't even respond! And you have to email them to cancel but they don't even reply to that either. Hopefully, they see this review and actually take action because it's not cool, man.


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    Scent delivery

    I gotta give props where they're due, the delivery service from this company is fantastic. The package always comes right on time and in great shape. But, the other day I got a perfume that made me feel so sick. It was a bummer because I couldn't stand wearing it for more than a minute. Not the company's fault, but definitely a waste of money for me.


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