OVHcloud - Overall Rating based on 26 reviews

58% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-17
VPS purchase

The service's uptime is really good and the anti-DDoS protection works great. The support team is pretty quick, getting back to me within a day which is fine. But, I was re... Read onBy: G. Labadie

Most relevant negative review

  2024-04-06
Issue with hardware RAID setup

We ran into a problem with the hardware RAID that stopped us from getting at more than 100TB of important data. Even though we put in a ticket and gave more details, we didn... Read onBy: Jennie

Review with most votes

  2023-11-19
Cloud services purchase

I just signed up for cloud services from this company, and I gotta say, I'm really impressed with the level of service and the quality of the products they offer. Ordering ... Read onBy: fae

Reviews (26)

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    Cloud services

    Ya know, sometimes when I need help with my cloud services, it's really tough 'cause there's different parts of the company that never seem to sync up. The support team takes forever to get back to me, which isn't great. But hey, on the bright side, the company is massive and has a solid network, so things usually run smoothly once they're up and running. Plus, I have the option to use different Linux stuff if I feel like it, which is pretty awesome.


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    Server hosting services

    As someone who's been with the server hosting services for a while now, I gotta say, the company's service is top-notch. The customer service team really listens and is willing to work with you to customize your services. They're professional and I have to give them props for that - definitely my go-to choice in the industry.


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    Refund ticket experience

    My recent experience with the refund ticket process was pretty good overall. The customer service person I dealt with was really nice, polite, and helpful the whole time. But there are a couple of things that could be better to make things smoother for customers in the future. First of all, it took longer than I thought it would to get my refund processed. It actually took almost a whole month from when I asked for it to when I got the money back for the service. That was kind of annoying because I was hoping for a faster solution to the problem. Also, there were times when I didn't get emails letting me know about updates on my ticket. Not getting those emails meant I had to keep checking the ticket page all the time to see what was happening, and that was a pain. Finally, I had an issue where I asked for a refund for a server I bought by mistake on the same day. Even though I told them right away, I still got charged for 11 days because it took a week to get a response from the support team on what to do.


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    Cloud services

    The cloud services were super easy to get started with and use. The data security was top-of-the-line, and the pricing was fair. I really liked the cool technology they used and how environmentally friendly they were. All in all, it was a great experience!


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    Cloud hosting services

    Honestly, I was really looking forward to trying out this company, but I ended up feeling really disappointed. Ordering was a total nightmare with all the confusing choices and the super slow customer service. The actual service was just okay, nothing to brag about. At first, the pricing seemed reasonable, but then all these sneaky extra charges and hidden fees ended up leaving a sour taste in my mouth. And let's not even talk about the delivery - it was late and all over the place.


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    Cloud services purchase

    I just signed up for cloud services from this company, and I gotta say, I'm really impressed with the level of service and the quality of the products they offer. Ordering was super easy and quick, thanks to the user-friendly interface that helped me choose the services I wanted. They had a bunch of different options to choose from, which was great because it allowed me to customize my purchase to fit my needs perfectly. Plus, the pricing was clear and upfront, so I knew exactly what I was getting.