OVHcloud - Overall Rating based on 26 reviews

58% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-17
VPS purchase

The service's uptime is really good and the anti-DDoS protection works great. The support team is pretty quick, getting back to me within a day which is fine. But, I was re... Read onBy: G. Labadie

Most relevant negative review

  2024-04-06
Issue with hardware RAID setup

We ran into a problem with the hardware RAID that stopped us from getting at more than 100TB of important data. Even though we put in a ticket and gave more details, we didn... Read onBy: Jennie

Review with most votes

  2023-11-19
Cloud services purchase

I just signed up for cloud services from this company, and I gotta say, I'm really impressed with the level of service and the quality of the products they offer. Ordering ... Read onBy: fae

Reviews (26)

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    VPS purchase

    The service's uptime is really good and the anti-DDoS protection works great. The support team is pretty quick, getting back to me within a day which is fine. But, I was really annoyed that I had to give them my identity papers before I could buy another VPS. I really care about my privacy and staying anonymous, so doing this extra step was irritating. It feels like they're not very flexible in this area, which is too bad. So, even though the service is decent, the strict identity check was a big negative for me.


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    VPS Hosting Purchase

    I just bought a VPS hosting plan from this company and I gotta say, I'm super impressed with how well it's been working. Setting it up was a breeze, and the customer service team was really helpful and knew their stuff when I had questions. The server has been running smoothly with no hiccups or problems at all. I really like the security measures they have in place to keep my data safe, and the pricing is competitive for the quality of service you get. Overall, I'm really happy with my purchase and would definitely recommend this company to anyone looking for cloud services.


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    VPS Hosting

    The setup was super fast and easy, and I like how many options there are to customize. But I did run into some problems with the connection and had to reach out to customer service a few times for help. Overall, the VPS has been working well for what I need.


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    Issue with hardware RAID setup

    We ran into a problem with the hardware RAID that stopped us from getting at more than 100TB of important data. Even though we put in a ticket and gave more details, we didn't hear back for a whole day. Trying to get help through chat and phone calls didn't work out, so we're stuck without any support to fix the issue. This lack of help has really messed up our work and made us lose trust in the service provider.


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    Used server for many years

    Customer service for billing is really bad, I wouldn't suggest it, if you have any pricing problems, you should talk to the sales team instead of making a ticket. Their prices are low but they don't treat their loyal customers fairly, they wouldn't lower the price even after we signed a contract. Thankfully, we haven't had any issues with their equipment or network connection, but the cost is definitely our biggest concern.


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    Hosting plan upgrade

    I got an email from the company about upgrading my hosting plan. They said the new plan would have the free domains from my old one. But when I switched over, I realized the free domains were missing. I reached out to the support team, but their reply didn't help at all. They closed the ticket without fixing the problem. The link in their email to check the ticket didn't even work, which made things more frustrating.


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    Virtual Private Server purchase

    As a customer of OVHcloud, I have to say I am really impressed with how knowledgeable and professional their team is. When I purchased my Virtual Private Server, I felt like I was in good hands right from the start. The whole ordering process was super easy and clear, with no hidden fees and lots of options to choose from. The customer service was amazing, with staff who knew their stuff and were always there to help with any questions or technical issues. The prices were fair and the quality of the services was top-notch. My Virtual Private Server was delivered quickly and without any issues. Overall, my experience with OVHcloud has been fantastic, and I would definitely recommend them to anyone looking for reliable cloud solutions.


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    Hosting service purchase

    I bought hosting from this company recently and I was really let down by the whole experience. The server worked fine, but the customer service was not good. When I needed help resetting my password, the system didn't send me an email, which left me stuck. The support team took forever to get back to me and seemed like they didn't have enough people working. They need to fix this problem right away.


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    Cloud hosting services

    The cloud hosting services I used had both good and not so good aspects. The pricing was fair for what I needed, and the performance for my company's websites was decent. But, there were some problems with reliability and customer support. Every now and then there were downtime issues that impacted my websites' availability, and getting quick help from customer service could be tricky. In conclusion, I'd say the service was okay but could use some improvements in certain areas.


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    VPS Hosting

    I recently bought a VPS from this cloud service provider and it turned out to be a total disaster. The server kept crashing all the time, messing up my website's performance. I tried contacting their customer service several times, but all I received were generic responses that didn't actually fix anything. The initial pricing seemed fair, but with the lousy service and ongoing problems, it definitely wasn't worth it. To top it off, the delivery of the VPS was delayed, adding to my annoyance. Overall, my experience with this company was terrible.


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    Cloud hosting services

    I've been using cloud hosting for a few years now and for the most part, I've been pretty happy with how well it works. It's been reliable and does what I need it to do for my websites and apps, which is great. But, I recently had an issue with a payment mix-up and it was a real pain trying to fix it. They were not very flexible when it came to getting a refund and the customer service was not the greatest. So, if you're thinking about using this service, just be careful with how you pay and know that getting a refund might not be easy. Just a heads up!


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    Quick server shutdowns

    I've been trying to reach you so many times about my server. It's frustrating that it keeps getting shut down for no reason. I need my website up and running, so please fix this issue and stop causing more problems. Thanks.


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    Hosting Plan

    This company is honestly the worst, eh. They don't even deserve a single star, but that's as low as I could go. It's just brutal. You gotta wait about a week for them to get back to you, which is ridiculous. Feels like there's only one guy, Victor, working in their support center. Best advice I can give is to steer clear of this company if you don't wanna waste your time and money. I made the mistake of paying for a whole year in advance, and now I'm stuck dealing with their awful service because they're super strict about refunds. I wouldn't even recommend this company to my worst enemy, to be honest.


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    Cloud hosting services

    The cloud hosting services from this company are amazing, especially for bare metal clouds with top-of-the-line DDoS protection. Our game servers, serving thousands of players every month, have been running smoothly and securely because of their reliable and powerful services.


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    VPS Hosting

    So, I thought I'd try out this company for my VPS hosting, but man, it was a total disaster. Can you believe they actually wiped my server completely clean only a few days after I updated my credit card info? No heads up or anything, just a blank slate. And get this - they tried to say they sent me a warning, but I didn't get it until the day before they hit the delete button. Their communication and service were seriously lacking. I had to rush to rebuild everything from scratch.


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    New cloud service

    I wanted to get more cloud space from a company in Spain, but they never got back to me for over a year. I had to follow up with them, but they still didn't respond. When I finally heard back, they wanted my account details, when all I wanted was more info about their services to make a purchase. Not cool at all.


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    High-quality hosting services, reliable servers, responsive customer support

    Eh, as a customer who's been with this hosting service provider for a while now, I gotta say they've been top-notch. Their servers are reliable and never let me down, so my business can run without any hiccups. Having that kind of reliability is super important for my website and online stuff, eh.


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    VPS purchase

    I am so happy with the VPS services offered by this company. They explained all the different services and options in an easy to understand way, so I could pick the right one for me. Setting up my VPS was super easy, especially signing up without any headaches. They also had lots of helpful guides and tutorials that got me started quickly. Even though I didn't need support, the community seemed great and ready to help if I did. The control panel made managing everything really smooth and the pricing was really good, especially during their Black Friday deals. I am really happy with my VPS purchase overall.


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    Domain transfer delay

    So, I asked them to transfer my domain, did everything I was supposed to, but nothing happened. Tried contacting support but no reply. This not okay, they need to step up their game. I pay for good service and didn't get it. Really disappointing, thinking about finding a new provider.


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    Hosting Data Loss

    I lost all my data that was saved on their hosting service. It's just not right, they were supposed to do one thing and they messed up big time. I wouldn't recommend wasting your time or money on their horrible service.