OVHcloud

OVHcloud reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
58%
Would buy here again
Ordering
7.4
Service
6.4
Pricing
7.2
Delivery
6.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

VPS purchase

8.0

"The service's uptime is really good and the anti-DDoS protection works great. The support team is pretty quick, getting back to me within a da..."

Critical

Issue with hardware RAID setup

5.5

"We ran into a problem with the hardware RAID that stopped us from getting at more than 100TB of important data. Even though we put in a ticket and ..."

Most Voted

Cloud services purchase

10.0

"I just signed up for cloud services from this company, and I gotta say, I'm really impressed with the level of service and the quality of the ..."

Reviews (26)

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VPS purchase

G

2 reviews

8.0
Overall Rating
Would buy here again
Yes

The service's uptime is really good and the anti-DDoS protection works great. The support team is pretty quick, getting back to me within a day which is fine. But, I was really annoyed that I had to give them my identity papers before I could buy another VPS. I really care about my privacy and staying anonymous, so doing this extra step was irritating. It feels like they're not very flexible in this area, which is too bad. So, even though the service is decent, the strict identity check was a big negative for me.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
10.0

Do you already have an account?

VPS Hosting Purchase

E

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a VPS hosting plan from this company and I gotta say, I'm super impressed with how well it's been working. Setting it up was a breeze, and the customer service team was really helpful and knew their stuff when I had questions. The server has been running smoothly with no hiccups or problems at all. I really like the security measures they have in place to keep my data safe, and the pricing is competitive for the quality of service you get. Overall, I'm really happy with my purchase and would definitely recommend this company to anyone looking for cloud services.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

VPS Hosting

M

3 reviews

7.0
Overall Rating
Would buy here again
Yes

The setup was super fast and easy, and I like how many options there are to customize. But I did run into some problems with the connection and had to reach out to customer service a few times for help. Overall, the VPS has been working well for what I need.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

Issue with hardware RAID setup

J

6 reviews

5.5
Overall Rating
Would buy here again
No

We ran into a problem with the hardware RAID that stopped us from getting at more than 100TB of important data. Even though we put in a ticket and gave more details, we didn't hear back for a whole day. Trying to get help through chat and phone calls didn't work out, so we're stuck without any support to fix the issue. This lack of help has really messed up our work and made us lose trust in the service provider.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

Do you already have an account?

Used server for many years

D

2 reviews

5.5
Overall Rating
Would buy here again
No

Customer service for billing is really bad, I wouldn't suggest it, if you have any pricing problems, you should talk to the sales team instead of making a ticket. Their prices are low but they don't treat their loyal customers fairly, they wouldn't lower the price even after we signed a contract. Thankfully, we haven't had any issues with their equipment or network connection, but the cost is definitely our biggest concern.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
8.0

Do you already have an account?

Hosting plan upgrade

J

1 reviews

5.5
Overall Rating
Would buy here again
No

I got an email from the company about upgrading my hosting plan. They said the new plan would have the free domains from my old one. But when I switched over, I realized the free domains were missing. I reached out to the support team, but their reply didn't help at all. They closed the ticket without fixing the problem. The link in their email to check the ticket didn't even work, which made things more frustrating.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

Do you already have an account?

Virtual Private Server purchase

M

23 reviews

9.5
Overall Rating
Would buy here again
Yes

As a customer of OVHcloud, I have to say I am really impressed with how knowledgeable and professional their team is. When I purchased my Virtual Private Server, I felt like I was in good hands right from the start. The whole ordering process was super easy and clear, with no hidden fees and lots of options to choose from. The customer service was amazing, with staff who knew their stuff and were always there to help with any questions or technical issues. The prices were fair and the quality of the services was top-notch. My Virtual Private Server was delivered quickly and without any issues. Overall, my experience with OVHcloud has been fantastic, and I would definitely recommend them to anyone looking for reliable cloud solutions.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Hosting service purchase

A

4 reviews

6.0
Overall Rating
Would buy here again
No

I bought hosting from this company recently and I was really let down by the whole experience. The server worked fine, but the customer service was not good. When I needed help resetting my password, the system didn't send me an email, which left me stuck. The support team took forever to get back to me and seemed like they didn't have enough people working. They need to fix this problem right away.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

Do you already have an account?

Cloud hosting services

K

1 reviews

7.0
Overall Rating
Would buy here again
Yes

The cloud hosting services I used had both good and not so good aspects. The pricing was fair for what I needed, and the performance for my company's websites was decent. But, there were some problems with reliability and customer support. Every now and then there were downtime issues that impacted my websites' availability, and getting quick help from customer service could be tricky. In conclusion, I'd say the service was okay but could use some improvements in certain areas.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

VPS Hosting

V

7 reviews

4.0
Overall Rating
Would buy here again
No

I recently bought a VPS from this cloud service provider and it turned out to be a total disaster. The server kept crashing all the time, messing up my website's performance. I tried contacting their customer service several times, but all I received were generic responses that didn't actually fix anything. The initial pricing seemed fair, but with the lousy service and ongoing problems, it definitely wasn't worth it. To top it off, the delivery of the VPS was delayed, adding to my annoyance. Overall, my experience with this company was terrible.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Cloud hosting services

R

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I've been using cloud hosting for a few years now and for the most part, I've been pretty happy with how well it works. It's been reliable and does what I need it to do for my websites and apps, which is great. But, I recently had an issue with a payment mix-up and it was a real pain trying to fix it. They were not very flexible when it came to getting a refund and the customer service was not the greatest. So, if you're thinking about using this service, just be careful with how you pay and know that getting a refund might not be easy. Just a heads up!

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick server shutdowns

T

1 reviews

6.0
Overall Rating
Would buy here again
No

I've been trying to reach you so many times about my server. It's frustrating that it keeps getting shut down for no reason. I need my website up and running, so please fix this issue and stop causing more problems. Thanks.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

Do you already have an account?

Hosting Plan

M

8 reviews

2.0
Overall Rating
Would buy here again
No

This company is honestly the worst, eh. They don't even deserve a single star, but that's as low as I could go. It's just brutal. You gotta wait about a week for them to get back to you, which is ridiculous. Feels like there's only one guy, Victor, working in their support center. Best advice I can give is to steer clear of this company if you don't wanna waste your time and money. I made the mistake of paying for a whole year in advance, and now I'm stuck dealing with their awful service because they're super strict about refunds. I wouldn't even recommend this company to my worst enemy, to be honest.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Cloud hosting services

G

1 reviews

7.5
Overall Rating
Would buy here again
Yes

The cloud hosting services from this company are amazing, especially for bare metal clouds with top-of-the-line DDoS protection. Our game servers, serving thousands of players every month, have been running smoothly and securely because of their reliable and powerful services.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

VPS Hosting

K

11 reviews

5.0
Overall Rating
Would buy here again
No

So, I thought I'd try out this company for my VPS hosting, but man, it was a total disaster. Can you believe they actually wiped my server completely clean only a few days after I updated my credit card info? No heads up or anything, just a blank slate. And get this - they tried to say they sent me a warning, but I didn't get it until the day before they hit the delete button. Their communication and service were seriously lacking. I had to rush to rebuild everything from scratch.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

Do you already have an account?

New cloud service

B

23 reviews

6.5
Overall Rating
Would buy here again
Yes

I wanted to get more cloud space from a company in Spain, but they never got back to me for over a year. I had to follow up with them, but they still didn't respond. When I finally heard back, they wanted my account details, when all I wanted was more info about their services to make a purchase. Not cool at all.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

Do you already have an account?

High-quality hosting services, reliable servers, responsive customer support

M

7 reviews

9.5
Overall Rating
Would buy here again
Yes

Eh, as a customer who's been with this hosting service provider for a while now, I gotta say they've been top-notch. Their servers are reliable and never let me down, so my business can run without any hiccups. Having that kind of reliability is super important for my website and online stuff, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

VPS purchase

G

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I am so happy with the VPS services offered by this company. They explained all the different services and options in an easy to understand way, so I could pick the right one for me. Setting up my VPS was super easy, especially signing up without any headaches. They also had lots of helpful guides and tutorials that got me started quickly. Even though I didn't need support, the community seemed great and ready to help if I did. The control panel made managing everything really smooth and the pricing was really good, especially during their Black Friday deals. I am really happy with my VPS purchase overall.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain transfer delay

W

22 reviews

5.5
Overall Rating
Would buy here again
No

So, I asked them to transfer my domain, did everything I was supposed to, but nothing happened. Tried contacting support but no reply. This not okay, they need to step up their game. I pay for good service and didn't get it. Really disappointing, thinking about finding a new provider.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

Do you already have an account?

Hosting Data Loss

T

1 reviews

4.0
Overall Rating
Would buy here again
No

I lost all my data that was saved on their hosting service. It's just not right, they were supposed to do one thing and they messed up big time. I wouldn't recommend wasting your time or money on their horrible service.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

Do you already have an account?

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About OVHcloud

OVHcloud is a global cloud services provider that offers solutions ranging from web hosting and domain names to virtual private servers (VPS), dedicated servers, and more comprehensive cloud infrastructure services. Founded in 1999 by Octave Klaba in Roubaix, France, the company has grown significantly and now operates data centers across multiple continents, including Europe, North America, and Asia. OVHcloud is known for its strong emphasis on data security, innovative technology, and competitive pricing, making it a popular choice among businesses and individual clients seeking reliable cloud services. The company's commitment to maintaining a fully redundant network and its dedication to sustainable practices, including using eco-friendly cooling systems in its data centers, highlights its role as a responsible and forward-thinking cloud service provider.

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Contact Information

🌐 ovh.com

Categories OVHcloud

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Last update: November 29, 2024

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