
Instacart - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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Missing items in order
Missing items in order
ComplaintsI just bought something from this service, but I didn't get more than half of the stuff I ordered. I tried to complain about it, but they thought I was a fraud and didn't give me my money back. I've told the right people about what happened because I think they should be responsible for their bad way of doing business. It's really frustrating to see a company act so dishonestly and not own up to their errors.
About Instacart
Instacart is an American company that operates as a grocery delivery and pick-up service in the United States and Canada. Founded in 2012 by Apoorva Mehta, Brandon Leonardo, and Max Mullen, Instacart aims to offer a convenient shopping experience by allowing customers to order groceries from their preferred local stores via a mobile app or website. The company partners with various retailers and uses a network of personal shoppers who pick, pack, and deliver orders within the customer's chosen time frame. Instacart has significantly expanded its services over the years and has become a key player in the online grocery delivery industry, providing a valuable service for individuals looking to save time on grocery shopping.
Contact Information
Categories Instacart
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Last update: November 29, 2024
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