Instacart - Reviews and experiences

So yeah, I ordered groceries, right? And then, they went and charged the wrong card, and then when I called, they totally denied it at first but then ended up admitting it was their screw-up. Like, what the heck, you know? And on top of that, the food was super gross and some stuff was missing. Not cool at all, guys!

My recent experience with Instacart was frustrating and disappointing. I live in Canada and ended up being charged for a US account that I never approved. When I tried to get it sorted out with customer service, they weren't much help and wouldn't let me cancel the account because of their policy. The person I talked to just kept talking about the policy, without actually solving my issue. I even suggested creating the US account myself, not realizing how ridiculous that sounded. When I asked to speak to a supervisor, they refused, making me feel like my concerns weren't being heard. After this bad experience, I won't be using Instacart again and will warn others to steer clear of them too.