Debutify Corp - Overall Rating based on 27 reviews
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Customer service experience
In my recent chat with the customer service folks, I gotta say, I was super impressed by how quick and helpful they were. They really took the time to listen to me, fix all my problems, and were just super patient throughout. I really gotta give them props for their hard work and professionalism in sorting everything out for me. It was a breeze dealing with them and they went above and beyond my expectations. I can't praise their customer service enough.
Add to Cart Button
The 'add to cart' button on the website was giving me some trouble, but thanks to the quick and efficient help I got, it's working properly now. The customer service team knew what they were doing and fixed the problem quickly. I'm grateful for the help in sorting out this issue.
Awesome theme, great add-ons, amazing customer support
I found this really awesome theme and add-ons, and I was super pumped to use them on my website. But then, I had a bunch of questions and was feeling a bit lost. Fortunately, I contacted the customer support team and Mirza Baig came to the rescue! He answered all my questions and sorted out everything for me. I really appreciate him going above and beyond to help me out.
Quick problem resolution
Absolutely incredible service, no doubt about it! They sorted out my problem in a flash and the team was super helpful and quick. I definitely suggest them for their top-notch work and outstanding customer service. Shoutout to Mirza, seriously the best around.
My awesome Debutify purchase
Debutify is so awesome and really helped me set up my store. I can't wait to keep working with them! Thanks so much!
Print app purchase
I bought a print app from this company thinking it would help our print business, but it didn't work for us. I asked for a refund three weeks ago and haven't heard back from their customer service team yet. It's really disappointing not getting any communication or support. I'm frustrated and feeling let down. I was hoping for better service and respect for my time and money as a customer.
Fast, efficient coding help
I gotta say, I was super impressed with the help I got from the team. They were quick, efficient, and gave me exactly what I needed to get my project going without a hitch. Their expertise and know-how really shone through in every step, making things run smoothly and without any stress. I'd definitely recommend their services to anyone looking for top-quality coding help.
Quick problem-solving support
Today I contacted customer service because I needed help with setting up my online store. Mirza helped me out, and I have to say, he did a great job. He solved all of my issues quickly and effectively, and I'm very happy with the service I received. A big shoutout to Mirza and the whole team for their amazing support!
Fast and helpful customer support
The customer service team at this company is just fantastic, eh! I had a little problem with my purchase not too long ago, but they sorted it out for me right away. Their support team is definitely top of the line and one of the best I've come across.
Dedicated account manager support
The support I got from my account manager at Debutify made a huge difference in my experience with the service. I was pretty frustrated before because I didn't get much support, but that all changed when I talked to Mirza. He really knew his stuff and was able to fix issues that I had been struggling with for weeks in just under 10 minutes. Mirza gave me clear and easy to follow instructions, making sure I understood everything before moving on to the next problem. Not only did he help with my immediate concerns, but he also took the time to check out my site and give me some great suggestions for making it better. I am seriously impressed with the top-notch service from Debutify. Mirza went above and beyond to make my life and managing my website so much simpler.
Support for paid plugins
I had a problem with the paid plugins not showing up on my website, but the tech support team at the company fixed it right away. I'm really happy with the customer support they provided and with how well the theme works. Even though I'm using 20 paid plugins, my website still loads super fast and has a B rating on GTmetrix. The quarterly plan at 185€ is a great deal compared to hiring a developer in-house. I'm really pleased with my overall experience.
Account manager support amazing
The account manager over at this place was really friendly and made me feel like I was part of their family, you know? It was just so nice to have someone who genuinely cared about me and what I needed. I felt totally comfortable and valued the whole time. I've never had such a great customer service experience before, it truly made my day. Big shoutout to the amazing team here for being so welcoming!
Theme and service package
As someone who has purchased the theme and service package, I have to say that my interactions with customer support were really disappointing. We had an agreement to automatically renew my plan, but the upgrade didn't happen as promised. This caused a bunch of problems with my theme and add-ons, affecting my customers. I had to wait a really long time for help, and they didn't stick to our agreement, which made things even more frustrating. The issues weren't fixed, and the lack of action led me to ask for a refund, but they haven't responded. The lack of follow-up and communication has left me feeling let down and annoyed. I no longer want to be associated with the brand and I hope this can be resolved quickly.
Quick and effective assistance
I just wanted to take a moment to thank my account manager for their amazing customer service. Mirza really listened to my concerns and gave me some great advice that helped make a big difference in my store. It was clear that they really knew their stuff and their dedication shone through during our call, which ended up being longer than I thought it would be. I'm thankful for the personalized attention and support they gave me.
Theme optimization help
So there's this guy named Mirza who spent over an hour helping me out with my debutify theme. He was really persistent, fast, and super friendly. He stuck with me through all my problems, helping me out with tons of patience and persistence.
Website update
Mirza did such a great job updating my website from version 4.10.3 to 6.2.1. He really made things easy to follow and walked me through everything so kindly. I'm super happy with how the update turned out, my website is running really smoothly now. You could tell Mirza knew his stuff and was so professional during the whole process. I'm really thankful for his assistance.
Theme for Shopify
This Shopify theme is awesome, eh?! It works so well for my online store and makes everything look really professional. The support team is super fast and helpful, eh. Big shoutout to that guy Mirza for being so awesome and solving my problems so quickly, eh. I totally recommend it, for sure!
Amazing theme features
Debutify is such an amazing theme! It has so many cool features that make my online store look really professional and sleek. Plus, it loads super fast and looks really nice. The customer support is top-notch too! I recently asked for some help updating my theme, and Mirza was absolutely awesome. He not only helped me with the update but also cleaned up my code and made my site run better. My page load time improved a lot, and he fixed a problem I'd been dealing with for ages. I'm really impressed with how helpful and knowledgeable the Debutify team is.
Quick setup efficiency
The service at this company is amazing, especially from Mirza. He really went out of his way to help me set up my account and make sure I knew how everything worked. His patience and expertise made a big difference in my experience using this platform. I can definitely say that the customer service here is fantastic and a major reason why I'll keep using this company.
Newsletter popup query resolved with Debutify update
I had a great time dealing with the customer service folks at the company. I had a question about my newsletter popup, and during a video call, the rep figured out that I was using an old version of the platform. Not only did he answer my original question, but he also updated my account to the newest version. He even walked me through the new features and helped move some of my stuff to fit the new setup. I was really impressed by how much they cared and how dedicated they were.
Review with most votes
Account Manager Help
My favourite thing about Debutify is having an account manager like Mirza Asad. He's really helpful and has saved me a lot of time in getting my store just the way I want i... Read onBy: Janis Marvin