BIGCOMMERCE - Reviews and experiences

As a customer who has used other e-commerce platforms before, I found BigCommerce to be pretty outdated and complicated. Compared to other more user-friendly options, I had a hard time with simple tasks like editing the footer or adding newsletter text without dealing with coding. It was annoying to always have to recode things after updates, and the platform just felt clunky and not very efficient. Even though they made big announcements, the features they added were not very well done and left a lot to be desired.

As a long-time customer, I gotta say, I'm getting real frustrated with all the changes happening on this platform. Just when I finally get used to how things are set up and working, boom, they go and switch it all up on me again. It's really hard to keep up and manage my store effectively with all this back and forth going on. And now they want me to recode the whole store to fit the new updates? No way. I've already put so much time and effort into the current setup, I ain't goin' back to square one. I'd rather just switch to a whole new platform at this point. Dealing with all these constant changes is just too much of a hassle.