BIGCOMMERCE - Reviews and experiences

So I went to this store, and it was honestly not great. They don't have cool stuff, they charge for every little thing, and they don't even have an easy way to pay. The people working there are pretty rude and seem to only care about making money. Plus, they charge you every month for a basic store that really only works well if you're just starting out, and then you realize it's not worth it at all.

We got an online store and we use this website to help us out. It's not bad, but it can be pricey with all the extra charges for more stuff. The customer service is alright, you can chat with them and they'll sort you out. The ticket system isn't too bad either. But gotta admit, other sites like Shopify have way cooler features and apps. They even got a subscription service that we're itching to have here. We might make the jump to Shopify down the road.

I was using this platform for a couple of years and I had put a lot of money into Google ads to try and boost my sales. When my sales hit $192K, the platform suddenly jacked up their fees from $70 to $399 USD for the same amount of sales. When I tried to talk it out with them, they basically told me to either shut down my site or suck it up and pay the new fees. So, I ended up switching over to Wordpress Woo commerce, which cost me $2000 for web design. At least now I know that if my sales go up, my fees won't shoot through the roof.