Avid - Reviews and experiences

The software is really powerful and handy when it works well. But boy, it can be a real pain getting it to start up smoothly all the time. The customer service team is quick to respond and helps out through email, but man, it's frustrating that the software keeps failing to boot after working fine for a month. Despite that headache, I think the software is super helpful for making music. It's not perfect, but it still does a decent job, especially for learning purposes. I'd say give this software a shot for what it can do, just be ready to keep dealing with that booting problem.

While Avid's software support costs $200 a year, the actual help you get isn't that great. The software crashes a lot, so it's annoying and unreliable to use. Also, it seems like Avid treats some customers better than others, which is disrespectful. Even though it's pricey, Avid's software doesn't deliver on reliability or customer satisfaction. I've put time and effort into using this software, and I'm upset with the lack of support and respect from Avid.

So, check this out - I just got my hands on a new editing software and I was hyped to try it out because everyone was raving about it. But guess what? It's turning into a massive headache because there's this annoying bug that's been wrecking my projects for months! I've sent over a bunch of videos to show exactly what's going wrong, and I've been going back and forth with their support team, but it feels like they're giving me the cold shoulder! This situation is really frustrating because I've got a movie deadline for TV every month, and this bug is seriously dragging me down. I really wish I could make the switch to a different software because this one is just not cutting it for me.