ryann

I was totally shocked at how unprofessional and incompetent the customer service folks were at this company. All I was trying to do was get a simple answer about returning something, but instead they were rude and talked down to me. The chat box just vanished out of nowhere, and when I called, the person on the phone just hung up on me instead of transferring me to someone who could actually help. And the supervisors were no better - they flat out refused to connect me with someone who could deal with my issue. It was so frustrating and disappointing to be treated so badly when I didn't do anything wrong. I'm definitely going to think long and hard before buying anything from this company again.

I just bought the Torqx random orbital polisher, eh, thinking it would be strong enough to keep spinning the pad even when I press down a bit. But, I was let down to see it wasn't as powerful as they said, eh, and didn't meet my expectations. And on top of that, I found out I couldn't even return it after using it because the return policy is brutal, eh. It's not fair to us customers just trying to find the right tool for our needs, you know.

This place is amazing, eh! They teach us a lot and I've told my buddies about it too. It's super chill and fun to learn this stuff. We chat about new ideas, feeling good about ourselves, and getting rid of old beliefs that bring us down. Pretty awesome, eh!

The customer support at this company is seriously lacking, eh? I sent a bunch of emails with questions about my order and didn't hear back for weeks. I had to open a case with PayPal just to get my refund, for real. The lack of communication and updates about my product shipping was so frustrating. It was like dealing with a company from far away instead of a local business, you know what I mean?

I made a mistake with my reservation but the folks at the call center were really nice and helped me out, thanks a bunch!

I got this yoga mat not too long ago, and let me tell you, it's been a bit of a headache. I placed my order at the end of August, but it got sent back once because of some delivery mix-up. Manduka said they'd fix everything and send it out again, but then just a day later, the tracking info said it was on its way back to them. I tried reaching out to DPD, the delivery company, but they couldn't help me because of some supposed wrong details, even though Manduka gave them the right ones. It's been two weeks now, and I'm still waiting for that darn mat to show up!

I just bought some stuff from this company and I gotta say, I'm super impressed. The clothes are top quality, the colors are so vibrant, and they have a ton of options to choose from. The customer service was great too - they were super helpful and attentive the whole time. It's awesome to find a brand that cares about quality and has a conscience. If you're looking for some long-lasting, comfy clothes for your wardrobe, I definitely recommend checking them out.