All reviews of Ruth
Review about: BOBBI BROWN COSMETICS
Lipstick and eyeshadow
I got some lipstick and eyeshadow from this online place, and man, it was such a terrible experience! First of all, they took forever to ship my stuff, like I swear I could have walked to the store faster than they sent it out. Then, when I finally got my package, some of the items I ordered were missing! Like, how do you forget to pack stuff? So I had to contact their customer service, and they didn't even bother to ask me what I wanted as a replacement, just decided for me! Um, hello, I have preferences too, you know? So not cool. I definitely won't be buying from them again and will look for other brands instead.
Review about: BIGCOMMERCE
E-commerce platform
As a customer using the e-commerce platform, I gotta say, I've come across some major issues that are seriously messing with how my online store runs. I'm talking problems with the checkout process, bugs that straight up delete orders, you name it. This platform ain't delivering on its promise of smooth sailing. But the real kicker for me is this bug that keeps changing URLs when I try to add products to new categories. It's causing a ton of 404 errors on my site and seriously hurting my SEO game. And don't even get me started on how slow BigCommerce is to fixing these critical bugs or how they keep me in the dark about ticket progress. My account managers ain't helping either. It's got me feeling frustrated and thinking maybe I should start looking at other platforms for my business. Big clients are starting to notice too - some are already jumping ship for more reliable options.