All reviews of Richmond
Review about: Away
Recent luggage purchase
I just bought a new suitcase and it was a really bad experience. There wasn't much stock in the store, and the customer service was not good at all. I tried to reach out to the company in London, but they couldn't tell me when they would get more stock. When I contacted the New York location, they said they couldn't ship to the UK, so I had to buy it from another seller. On top of that, the lock on the suitcase was broken. I reached out to AWAY about it, but they didn't seem to care at all about helping me fix it, even if I was willing to pay for it. And they wouldn't even honor their lifetime warranty. Trust me, don't buy AWAY aluminum luggage - you'll regret it.
Review about: Konnect Global
Communication software purchase
The software I bought from this company has been a game-changer for my business communications. The features are really good and they've made a big difference in how productive and efficient we are. The customer service team has been super helpful in setting everything up and fixing any problems we had. The prices are fair compared to other companies. The delivery was fast and easy. All in all, I'm really happy with the service and product this company offers.
Review about: Boll & Branch
Towels, sheets, pillows, and pjs
The towels, sheets, pillows, and PJs I got from this store were a complete game-changer for me. I spent so much money trying to find the perfect stuff, only to be let down over and over. But these items are on a whole other level - they're so luxurious, top-quality, and exactly what was promised on the website. I've never been happier with my bedding and sleepwear. And let me tell you about the customer service - it's top-notch all the way. I've told all my friends about this place, and they've all been just as thrilled with their buys.
Review about: Nordstrom Rack
2 pairs of shoes and a backpack
I picked up 2 pairs of shoes and a backpack at Nordstrom Rack, eh, and it turned out to be a bit of a letdown, ya know. I was really looking forward to getting my hands on the stuff, but it took way longer to show up than I was anticipating. I tried reaching out to customer service a bunch of times to check on my order, but their responses didn't really cut it for me. Waiting around for my gear for that long was super annoying, especially since I needed them for an event that was coming up. All in all, the whole online ordering process at Nordstrom Rack left me unimpressed.
Review about: Numi
Crop Undershirts
I never realized how much a basic undershirt could improve my daily outfits. Ever since I found these cropped undershirts, I wear them every day! They're so comfy, go with everything, and are just the right length for layering. I had to buy more because I can't imagine not having them now. They're definitely a must-have in my closet.
Review about: Aroma Retail
Scent selection for my space
I found the perfect scent for my space. I worked with the boss directly and got some amazing advice to find the right vibe for my place. The product is amazing, and the customer service was top-notch. I would totally give them 6 stars if I could!