Boll & Branch reviews

I gotta say, I had an amazing experience with the crew at this company. My fam has been loyal customers for a while now, and we've always been blown away by the top-notch quality of their fancy linen products. Recently, we went through a tough time with my mom passing unexpectedly. She was a big fan of this company's sheets and stuff. So, to celebrate both my mom and my daughter on Mother's Day, I decided to send some of their goodies as gifts. After filling out a survey about my purchase, the company not only sent their condolences but also wanted to honor my mom by giving me and my daughter something special. The kindness and generosity they showed us during this hard time was so touching, and we'll be forever thankful for their care and exceptional customer service.

I ordered the signature sheet set because I heard it was one of the best sateen sheet options. But I have to say I'm pretty disappointed. The sheets didn't live up to what I was expecting at all. Even though the top sheet and fitted sheet were a good size for my thick mattress, they're not soft and don't have that smooth sateen finish. And even after drying them on low heat like the company suggests, they still come out all wrinkled and not looking nice on my bed. I'm just not happy with this buy and won't be buying from this brand again.

I bought a couple of standard size percale pillowcases not too long ago and to be honest, I was pretty disappointed with the quality. At first, I was really looking forward to getting them because they seemed and felt amazing right out of the package. But once I washed and dried them like the instructions said, I was totally surprised to see that they came out of the dryer all wrinkled. I was hoping they would be soft and smooth, just like the percale pillowcases I remembered from my childhood, but unfortunately, that wasn't the case. And the price I paid for them just made me even more disappointed because I don't think they're worth it.