Piper

This company slyly enrolls you in automatic renewals without telling you, leaving you with extra stuff you didn't ask for. When I wanted to send back the things, their system conveniently overlooked my request, making me go through a bunch of hoops to hear back. Their customer service is basically non-existent, with no one there to take calls when you need them. Ultimately, I had to bring the problem to the boss just to get it sorted out, and even then, I had to pay for return shipping. Definitely seems like a rip off to me!

I really messed up by ordering a shirt last minute for an event, assuming I could rely on this company to deliver on time. I even paid extra for faster shipping, hoping it would get there before the event. But nope, the package never came, and when I contacted customer service, they were totally unhelpful and rude. After a bunch of annoying calls, they finally told me the shirt wouldn't arrive until a week after I needed it. And when it did show up, it was such bad quality that I had to return it. I won't be putting my faith in this company again, that's for sure.

I got my black lace lingerie set in the mail, but it had been opened and some things were missing. It wasn't the store's fault, but I was a bit let down. However, their customer service was amazing! They dealt with my issue fast, gave me a refund, and even called to make sure I knew how to return the items. I really appreciate their great service!

The t-shirt I picked up at that store was awesome. It had such nice colors and a sweet design, plus the quality was top-notch. The staff there was really nice, they helped me find my size, and the fitting room was super clean. Only thing is, I kinda wish they had more choices when it comes to styles and designs. But yeah, overall it wasn't a bad shopping trip at all.

The customer service rep I talked to, Joshua, was super helpful and quick to assist me when I got a messed up order. His professionalism totally made me see the brand in a different light. Really thankful for his help and would totally suggest reaching out to customer service if you have any problems.

I went to the Men's Wearhouse in Calgary to buy a custom-fit suit for a wedding I have coming up. The store was all tidy and they had a lot of suits to choose from, which was great. But I was kind of let down by the service I got. Even though there were a few employees around, I was left waiting for a long time with no one saying anything to me. Some other customers who got there after me got help before me, which was pretty annoying. I get that they were busy, but just a quick "hey we'll be right with you" would've been nice.