All reviews of braeden
Review about: Hotel Planner
Hotel booking experience
My experience with the customer service rep, Neal, was amazing. He knew his stuff, was super patient, and was just so nice the entire time. Neal really showed me what top-notch customer service looks like - he went out of his way to make sure I was taken care of and gave me awesome help. It's clear that he's a special kind of person in this industry, and I think he should get some recognition for how great he is. I've dealt with a lot of customer service reps before, but Neal really stands out as one of the best I've ever come across. He's really setting the bar high for customer service, and I hope the company sees how important his work is.