All reviews of B. Jacobi
Review about: Link Interactive
Delayed account set up
I had a pretty rough time setting up my account with this company. It took way longer than I thought it would. When I mentioned this in a review, they kind of just blamed me, saying there was a hold on my account. But when I talked to customer service, they didn't mention anything like that - just said it was a delay in processing. It's not cool that they're not being upfront and taking responsibility, especially since they're a security company. Trust and honesty should be top priorities for them. I'm not sure if I can trust them with my home security in the future.
Review about: Society6
Customer service experience
I had a really tough time talking to the customer service people at this online shop. Even though I mentioned their Amazon payment policy and return options, they weren't helpful at all and didn't try to fix my problem. It was frustrating how they didn't seem to get it or want to help out, and it definitely didn't leave a good impression on me. I won't be buying anything from this store again.