Withings

Withings reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
81%
Would buy here again
Ordering
8.8
Service
8.2
Pricing
7.4
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Repair process experience

9.5

"I had a really good experience with getting my stuff fixed. The folks I talked to online were super helpful and know their stuff, so it was a breez..."

Critical

Body Cardio scales stopped working

5.0

"I bought the Body Cardio scales about 14 months ago and it just decided to stop working right after the warranty expired. I tried all the troublesh..."

Most Voted

Cardio scales

6.5

"As a customer who recently got the Cardio scales, I'm kinda bummed out that my Garmin and Myzone data doesn't show up in my Withings app...."

Reviews (26)

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Smartwatch purchase

D

6 reviews

6.0
Overall Rating
Would buy here again
No

I've been using this smartwatch for a few months now, but I think I might have to switch to a different brand. The design and battery life are awesome, but I've been having some problems with the watch app and keeping track of my activities. I find myself having to reset the watch all the time, which is annoying when I just want to get my workout started quickly. Also, the calorie tracking during exercises seems off since it doesn't factor in my heart rate. This has caused some inconsistencies in the calorie readings for the same exercises, even when my heart rate and the duration are similar.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Repair process experience

I

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a really good experience with getting my stuff fixed. The folks I talked to online were super helpful and know their stuff, so it was a breeze to get everything sorted out quickly. I'm thankful for the top-notch customer service I received every step of the way. Thanks for all your help and being pros at what you do!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Scale broken feet

I

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I bought some scales a while back and they were working great, but then, out of nowhere, one of the feet fell off and it broke. I reached out to ask where I could buy new feet, and they ended up giving me a discount code for free replacement ones. So now I've got brand new feet for my scales, no charge. That's the end of the story.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Dad's Father's Day gift

S

3 reviews

9.5
Overall Rating
Would buy here again
Yes

I found this awesome gift for my dad for Father's Day. He's going to be so happy with it!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Quick order and delivery

C

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I ordered something and was so happy when it arrived super quickly. I had it in my hands within a day! It was awesome how fast it came. The whole ordering and delivery process was really efficient. It was a great experience overall.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Steel HR replacement and online voucher

A

8 reviews

10.0
Overall Rating
Would buy here again
Yes

From the time I reached out to customer service about my Steel HR issues up until I got a new watch and online voucher, the whole process went really smoothly. The customer service team was super helpful and made sure to keep me in the loop the whole time. I was really impressed with how fast and efficiently they fixed my problem.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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My cool new hybrid smartwatch!

A

16 reviews

9.5
Overall Rating
Would buy here again
Yes

Eh, so I picked up this amazing hybrid smartwatch, and let me tell you, it's top-notch! The delivery was crazy fast, and the packaging looked sleek and minimal. Setting up the watch was a bit tricky with the extra security, but hey, better safe than sorry, eh? Overall, I'm super happy with my purchase, eh!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Hybrid Smartwatch

A

4 reviews

9.5
Overall Rating
Would buy here again
Yes

The delivery time for my Hybrid Smartwatch was really impressive. I had it set up and ready to go within minutes of opening the box, and I just love how it still looks like a classic watch. The smartwatch works really well and I'm super impressed with how it performs overall.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Awesome Scantwatch 2 with great customer service

E

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The customer service was super helpful and went above and beyond to help me with my issue. I rely on the Scantwatch 2 every day, even at night, and it's amazing. I deal with heart problems, high blood pressure, and low oxygen levels in my blood, so being able to monitor and control these issues with this device is a game-changer for me. I really appreciate their focus on data protection, and I think they're doing a fantastic job. Plus, I like that the gadget doesn't have its own GPS module, giving me the choice to track my route or not. Both options work for me.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Watch and Scale

E

3 reviews

9.0
Overall Rating
Would buy here again
Yes

I gotta say, the stuff I bought - a watch and a scale - are amazing. They sync up with my phone like a dream, making it super easy to keep track of my health and fitness goals. The app is easy to use and gives me all the info I need to track my progress. These gadgets are so easy to figure out, and I really like that they're cheaper than other products out there. Withings has a bunch of different products for different health needs, and they are always coming up with new and better devices.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Replacement scan watch

S

22 reviews

7.0
Overall Rating
Would buy here again
Yes

So, eh, I had to get a new smartwatch to replace my old one that crapped out on me because of some tech problems, you know? And get this - it cost me 175,00 €! Like, seriously, that's not cool. I'm pretty peeved about it. Ugh.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
10.0

Do you already have an account?

ScanWatch 2 purchase

F

4 reviews

9.5
Overall Rating
Would buy here again
Yes

My old watch was great for over three years, but then the side button had a problem. Customer service was really quick and helpful when I reached out. Since my old watch was out of warranty and couldn't be fixed, they gave me a good deal on a new one. I just got my new ScanWatch 2 and it's even better than the old one. Really happy with the product and the great customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Scanwatch Light, Scale, and BPM

M

3 reviews

9.5
Overall Rating
Would buy here again
Yes

The Scanwatch Light, Scale, and BPM really impressed me with how well they're made and how they work. The Scanwatch Light looks really nice and has cool features that make it stand out. The Scale and BPM are also really good - they're accurate and easy to use. I definitely suggest these products if you want health devices you can trust.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Watch purchase

G

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I bought a watch from this company and let me tell you, it was amazing! I absolutely loved it, like, so much.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Body Cardio scales stopped working

E

2 reviews

5.0
Overall Rating
Would buy here again
No

I bought the Body Cardio scales about 14 months ago and it just decided to stop working right after the warranty expired. I tried all the troubleshooting tricks in the FAQs but no luck. I couldn't find any customer support to help me out with the problem. It's really frustrating to have a product that I spent almost $200 on only last for less than 2 years.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
8.0

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Body Cardio Scales

A

9 reviews

4.0
Overall Rating
Would buy here again
No

My Body Cardio scales just stopped working after only 4 years, barely even used them. Customer service couldn't fix them, just offered 50% off a new product that might not last either. Rod in customer service was somewhat helpful, but overall, not worth the money. Better off getting regular scales that are cheaper and last longer. Wouldn't recommend any of their products due to their poor quality service.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Faulty watch replaced quickly

W

1 reviews

9.5
Overall Rating
Would buy here again
Yes

My Scan Watch started falling apart after 2 years, but Withings took care of it without any issue, eh. They covered the postage to send back the old one and sent me a brand new replacement swiftly, eh. The whole process was seamless and hassle-free, eh. Their customer service was top-notch, they were quick to respond and resolve the issue, eh. I appreciated being able to contact them directly via email, instead of dealing with confusing online forms, eh. Overall, I am very satisfied with my experience and thankful for their excellent service, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Multiple purchases of scales, BP monitors, and sleep pads

S

25 reviews

8.0
Overall Rating
Would buy here again
Yes

The Withings products are really great when it comes to quality and how well they work. But, there are some big problems with connecting them and getting software updates. For example, setting up the scale to work with my home Wi-Fi took me a frustrating 4 hours to figure out. And don't even get me started on the Withings app - it's probably the worst one I've ever tried. Some parts of it don't update like they should, and having accurate historical data is super important if you want to track your progress.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

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Easy-to-use blood pressure monitor

O

7 reviews

8.5
Overall Rating
Would buy here again
Yes

The blood pressure monitor from this company is great, eh? It gives me accurate data on my blood pressure levels. It's super easy to use and convenient for keeping an eye on my health at home. My unit did break down out of the blue, but the customer support team was on it and got it replaced quickly. I'd totally recommend this product to anyone wanting to keep tabs on their blood pressure.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

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ScanWatch2

H

22 reviews

6.0
Overall Rating
Would buy here again
No

I bought the ScanWatch2 because I wanted to keep track of my oxygen levels, but it turns out it doesn't have that feature. I've been in touch with customer service several times in the past two weeks, but they haven't been able to help me at all. They keep telling me to resync the watch and do different checks, but nothing seems to work. It's really frustrating trying to get this thing to work like they said it would, and it feels like I wasted my money on something that doesn't do what I need it to. I'm disappointed that I haven't gotten a refund or any real help despite trying so many times to fix the problem.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

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About Withings

Withings is a French consumer electronics company founded in 2008 by Cédric Hutchings and Éric Carreel. The company specializes in the design and production of connected health devices aimed at improving daily well-being and long-term health. Their product line includes smart scales, health monitors, wearable devices, and other health-oriented gadgets designed to sync with an app to track and improve users' health statistics over time. Withings is known for its innovation in the health and wellness technology sector, bringing the first Wi-Fi connected scale to the market. The company was acquired by Nokia in 2016 and rebranded as Nokia Health, but it was reacquired by its original founder, Éric Carreel, in 2018 and returned to the Withings brand. Withings continues to expand its product offerings and maintains a commitment to helping individuals lead healthier lives through technology.

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Contact Information

2 Rue Maurice Hartmann

92130 Issy-les-Moulineaux

France

📧 http://within.gs/help

🌐 withings.com

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Last update: November 29, 2024

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