White Fox - Overall Rating based on 25 reviews

88% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-29
Smooth ordering process

I just wanted to share that I had a really great experience with the customer service at this store. I messed up my order but sent them an email right away for help. They got ba... Read onBy: N. Kreiger

Most relevant negative review

  2024-05-03
Damaged item purchase

The thing I bought came all messed up at the end of April, eh. I've been askin' for a return label through email for days with no luck. It's been a real pain and ... Read onBy: Toy

Review with most votes

  2023-12-17
Clothes purchase

I just got these super cute clothes, but the customer service is just terrible! They should have folks available to chat with during regular hours, eh? Read onBy: Katarina Rice

Reviews (25)

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  • Ordering

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    Would buy here again
    Overall

    Active wear and bikinis

    I accidentally ordered two of the same top, but the folks at White Fox were quick to respond. I typically go for more upscale clothing, but White Fox delivers quality without breaking the bank. Their activewear and bikinis are my faves!


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    skincare products

    The service I got was pretty good, eh? They made sure to cover all the bases and focus on me, which was nice. But I gotta admit, it took a while for them to get back to me when I had a question. I was bummed 'cause I had this discount code from the last time I ordered, and couldn't use it. So, while I was waiting to hear back, I just went ahead and made my purchase anyways. Can't be waiting forever, you know? The live chat option was cool, but I wished they could've given me an answer faster. Shoutout to Melissa for being so nice in her email response. Thanks, eh!


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    Hoodie reorder

    I had a bunch of problems when I was trying to place my order, but this awesome customer service rep named Jeong totally saved the day. They were so patient and worked really hard to help me fix everything, even though it ended up taking way longer than I thought. But thanks to their dedication and help, I was finally able to get my hands on that hoodie I love. I'm super thankful for their amazing support.


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    Would buy here again
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    Clothes purchase

    I just got these super cute clothes, but the customer service is just terrible! They should have folks available to chat with during regular hours, eh?


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    Bikini purchase

    Honestly, this place is way too expensive for what you get. I purchased a bikini and the quality was just okay, nothing really worth mentioning. The stitching was pretty sloppy too. I was definitely hoping for better considering how much I spent.