Well - Reviews and experiences

I had such a bad time with this company. I tried to cancel my order right after I placed it, but they didn't even bother to cancel it for me. The whole thing was a mess and didn't work right. It's annoying when a company can't even deal with a basic request like cancelling an order quickly. I'm not going to order from them ever again.

I ordered some stuff like shampoo and vitamins almost two weeks ago, eh. When I called to ask about my order, they told me the courier sent it back to the warehouse for no good reason. Even though I gave them the right address, they just said I'd get my money back. And on top of that, they only offered me $5 credit. That's just not right. They gotta do better with owning up to their mistakes and keeping customers in the loop. I won't be buying from them again, that's for sure.

Well.ca has been a bit hit-and-miss for me, but I recently had a really awesome experience with their customer service team. I needed to cancel my order and the rep I talked to was super patient, understanding, and quick in sorting everything out. The whole cancellation and refund process went really smoothly, with the money going back to my Visa without any issues. Huge shoutout to Ifeoluwa for providing such top-notch service!

So, I ordered this amazing beauty product but I made a mistake with the address. I called them right away to fix it but they wouldn't change it! And on top of that, I had to wait a whole week to get my money back. If I still wanted my stuff, I had to place a whole new order. Not cool at all, eh.

I received this baby changing pad as a gift, and it was all gross with yellow stuff on it. When we tried to exchange it, they didn't want to help at all. Not cool, eh?