
Well - Reviews and experiences
Nov 2023-May 2024
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Reviews (22)
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Online shopping experience
Online shopping experience
DeliveryI had a really bad time shopping online with this company. I ordered something, paid for it, but never got my package. I tried reaching out to them, but they just wouldn't respond. It was honestly the worst online shopping experience I've ever had. I wouldn't recommend giving them any of your money. Just be careful if you decide to shop with them.
Order of 9 items
Order of 9 items
DeliveryI recently ordered 9 items from your site but had a terrible time with the delivery. I was only given one box when there should have been 2 on February 27th. I reached out to your customer service on February 28th, and they said the second box would come on February 29th. But, it never did. I contacted them again on the 29th and was told to wait until March 5th. Even after waiting until March 5th, there was still no package. I find it frustrating that I had to be the one to deal with an undelivered package, especially when the company is just a short 45-minute drive away. If it were Amazon, they would have acted quickly to send a replacement once a package was missing. This whole experience has really left me feeling disappointed and unsatisfied.
Order mix-up delivery
Order mix-up delivery
DeliveryI've been shopping here for ages! But this time, I made a big mistake with my order. So, yeah, I ordered something awesome and it was supposed to get here last week. But you know what? It ended up at some random person's house! Can you believe that? I was like, "No way, that's not my place!" I gave all the details to the support team and they were like, "We have to look into this." Ugh, just give me my stuff, guys!
Home delivery of products
Home delivery of products
DeliveryI tried out this delivery service recently for some stuff I ordered for my home, and I gotta say, I was pretty let down. They went with Purolator as the courier and they totally messed up by not reading the shipping labels right, causing the delivery to be late. On top of that, I've had packages sent to the wrong place for me to pick up, which just added to the hassle. Compared to other services I've used, this one takes way too long to deliver - like, a whole week sometimes. Because of all these problems, I'm thinking about switching to a different provider that can get my stuff to my door much faster.
About Well
Well is a Canadian company that specializes in providing skincare products for women to help them maintain beautiful and smooth skin as they age. The company offers a wide range of skincare products and accessories, all made with standard quality ingredients and sold at affordable prices. Well also offers free shipping on orders over $40. Customers can contact Well via email, phone, or mail for any inquiries or complaints. The company has a 60-day return policy for eligible products. Customer feedback and reviews are encouraged to help prospective customers make informed decisions about Well products and services.
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Categories Well
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Last update: November 29, 2024
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