Wayfair

Wayfair - Reviews and experiences

Average rating
5.4 /10
Based on 17 reviews
Nov 2023-Apr 2024
Star distribution
51x
40
37x
27x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Accent chair purchase

Price

I ordered an accent chair for $78 and they said it would come the next day. But then 2 days go by and I get an email saying my order got canceled because of some processing problem. When I called to ask about it, they told me to reorder it for $407! I'm really upset about this, it's not fair at all.

Fridge Purchase

Price

I recently bought a fridge from this company and I am so disappointed with the whole experience. The prices are just way too high for what you get. Every time I think I found something good at a good price, there's always something wrong with it. Thought I finally got lucky with a great deal on a fridge, but then got an email a few days later saying it was discontinued because of a price mistake. When I called customer service, they said they hiked up the price because of their error. It made me miss out on other good deals too. I've given this company a few chances, but now I know they're not honest and can't be trusted. I'd tell you to steer clear of them for sure.

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About Wayfair

Yes, Wayfair Inc. is an American e-commerce company headquartered in Boston, Massachusetts. It specializes in selling furniture and home goods online. Founded in 2002 by Niraj Shah and Steve Conine, the company initially operated through multiple distinct websites, each focusing on specific types of furniture and decor. In 2011, Wayfair consolidated these sites into a single platform, offering an extensive range of products across various home categories. It has since grown to become one of the largest online retailers in the home space, offering millions of items from thousands of suppliers. Wayfair is known for its vast selection, competitive pricing, and customer-friendly policies, such as free shipping on most items.

Contact Information

🌐 wayfair.ca

Last update: November 29, 2024

Website (Partner link)

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