Urban Outfitters

Urban Outfitters - Reviews and experiences

Average rating
5.8 /10
Based on 20 reviews
Oct 2023-Mar 2024
Star distribution
50
42x
37x
211x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Difficult and frustrating process

Checkout

I recently tried to place an order online and it was a real nightmare, eh? I got a confirmation email for my purchase, then another one asking for my PayPal info, like seriously? I tried to reach out to them, but there was no phone number to call, which I thought was pretty ridiculous, you know? After waiting 72 hours for a response, they ended up cancelling my order, total bummer, eh? Then on their site, they told me to email a different address - total cowboys, eh? Where's my trusty horse Tonto when I need him, eh?

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About Urban Outfitters

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates under five retail brands: Urban Outfitters, Anthropologie, Free People, Terrain, and BHLDN, offering an eclectic mix of merchandise ranging from women’s and men’s apparel, accessories, and footwear to home furnishings, gifts, and décor. The company, founded in 1970 by Richard Hayne, Judy Wicks, and Scott Belair, originally began as a project for an entrepreneurship class at the University of Pennsylvania, initially named "The Free People's Store." It focused on appealing to young adults with a unique blend of trendy, vintage, bohemian, and kitschy products. Over the years, Urban Outfitters has expanded significantly, growing its physical presence through stores in various countries and bolstering its digital footprint to cater to a global customer base. The brand has been known for its edgy and often controversial marketing strategies, which have contributed to its distinct identity within the retail sector.

Contact Information

🌐 urbanoutfitters.com

Categories Urban Outfitters

Last update: November 29, 2024

Website (Partner link)

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