Umbra

Umbra - Reviews and experiences

Average rating
7.6 /10
Based on 21 reviews
Oct 2023-Feb 2026
Star distribution
52x
410x
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11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

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Preorder assistance

Service

Purchased a new item and ran into some trouble tryna order 'cause there was no stock. Gave customer service a call and they sorted me out real quick. They set up a preorder for me and even let me use a coupon that was about to expire. The customer service rep was super helpful and SO cheerful the whole time, makin' it one of the best experiences I've had.

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About Umbra

Umbra is a Canadian company founded in 1979, renowned for designing and manufacturing household products that combine functionality with innovative design. The company was established in Toronto by childhood friends Les Mandelbaum and Paul Rowan, who felt a lack of original and modern interior items when decorating their homes. Umbra initially focused on producing window shades but quickly expanded into a wide range of household items including furniture, bathroom accessories, kitchen products, and decorative pieces. Over the years, Umbra has grown into a global brand, known for its affordable modern designs, selling its products in over 120 countries. The company places a strong emphasis on design and creativity, collaborating with emerging and established designers worldwide to bring fresh perspectives to everyday items.

Contact Information

40 Emblem Court

M1S 1B1 Scarborough

Canada

📧 info@umbra.com

☎ 1-800-387-5122

🌐 umbra.com

Last update: February 23, 2026

Website (Partner link)

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