Umbra

Umbra - Reviews and experiences

Average rating
7.6 /10
Based on 23 reviews
Oct 2023-Apr 2026
Star distribution
52x
410x
36x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Bin instead of a rod

Delivery

I ordered a metal curtain rod and instead got a cheap plastic garbage bin. I tried getting help, sent messages and wanted to attach photos, but silence. Oddly, delivery was actually quick and the packaging wasn’t even torn, so the wrong item arrived in good shape — small surprise. Overall pretty disappointed; if they don’t respond I’ll have to dispute it with Umbra soon.

9 curtain rods

Delivery

I ordered 9 curtain rods from your store, but I only got 3 in my first shipment. When I called customer service, they said all 9 were delivered, but that wasn't true. After a bit of back and forth, Fedex finally dropped off the rest of my order. Despite the delivery mishap, I was pleased with the quality of the product and the price. In general, I thought the product was great, but the delivery was a bit of a headache.

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About Umbra

Umbra is a Canadian company founded in 1979, renowned for designing and manufacturing household products that combine functionality with innovative design. The company was established in Toronto by childhood friends Les Mandelbaum and Paul Rowan, who felt a lack of original and modern interior items when decorating their homes. Umbra initially focused on producing window shades but quickly expanded into a wide range of household items including furniture, bathroom accessories, kitchen products, and decorative pieces. Over the years, Umbra has grown into a global brand, known for its affordable modern designs, selling its products in over 120 countries. The company places a strong emphasis on design and creativity, collaborating with emerging and established designers worldwide to bring fresh perspectives to everyday items.

Contact Information

40 Emblem Court

M1S 1B1 Scarborough

Canada

📧 info@umbra.com

☎ 1-800-387-5122

🌐 umbra.com

Last update: April 22, 2026

Website (Partner link)

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