The Pro's Closet - Overall Rating based on 22 reviews
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Helmet and cycling shoes
I had a great time shopping at The Pro's Closet. The products are top-notch and they have a great selection for cycling fans like me. However, the bummer is that they don't do exchanges if something doesn't fit. Sizing can be tricky for items like helmets and shoes, so that's a bit of a downside. And if you gotta return something, you won't get all your cash back, which is kind of a downer too. But overall, it was a smooth shopping experience and the products are really good quality.
Trade-in process disappointment
I had a really bad experience with TPC recently. I sent my bike in for a trade-in, but it got damaged in shipping. When I asked TPC for help with filing an insurance claim, they just said no and sent me back a busted bike. It put me in a jam because I had already bought a new bike counting on the trade-in value TPC offered. They really let me down and didn't take any responsibility. I felt like they didn't care about what they put me through. One way they could do better is to let customers hold a bike while TPC checks out their trade-in, instead of pushing them to buy before getting a refund. That way, we would be covered if anything happened during shipping.
Review with most votes
Bike purchase, disappointment
So, I found this bike at this place and I was all hyped about it, you know? But then when I took it out for a ride, BOOM! So many issues. The back wheel was all messed up with c... Read onBy: Zola