The Pro's Closet22 reviews

41% Would buy here again

Featured Reviews

Most relevant positive review

  2024-03-08
Used bike components

My shopping experience at The Pro's Closet was amazing, eh? They had a great selection of top-notch used bike parts on their website. The descriptions were bang on and the ... Read onBy: Lafayette

Most relevant negative review

  2024-03-14
Expensive shoe purchase

Hey there, so I bought a pair of shoes online and was totally surprised to get hit with sneaky import charges out of nowhere. I talked to this guy named Mathew in customer servi... Read onBy: Heather Spencer

Review with most votes

  2023-11-14
Bike purchase, disappointment

So, I found this bike at this place and I was all hyped about it, you know? But then when I took it out for a ride, BOOM! So many issues. The back wheel was all messed up with c... Read onBy: Zola

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    Would buy here again
    Overall

    Helmet and cycling shoes

    I had a great time shopping at The Pro's Closet. The products are top-notch and they have a great selection for cycling fans like me. However, the bummer is that they don't do exchanges if something doesn't fit. Sizing can be tricky for items like helmets and shoes, so that's a bit of a downside. And if you gotta return something, you won't get all your cash back, which is kind of a downer too. But overall, it was a smooth shopping experience and the products are really good quality.


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    Would buy here again
    Overall

    Trade-in process disappointment

    I had a really bad experience with TPC recently. I sent my bike in for a trade-in, but it got damaged in shipping. When I asked TPC for help with filing an insurance claim, they just said no and sent me back a busted bike. It put me in a jam because I had already bought a new bike counting on the trade-in value TPC offered. They really let me down and didn't take any responsibility. I felt like they didn't care about what they put me through. One way they could do better is to let customers hold a bike while TPC checks out their trade-in, instead of pushing them to buy before getting a refund. That way, we would be covered if anything happened during shipping.




About The Pro's Closet

The Pro's Closet is a company specializing in the certified pre-owned cycling market, offering an extensive selection of high-quality, used bicycles and related equipment. Established in 2006, it has grown to become the world’s largest and most trusted source for used cycling gear. Originating from a simple eBay business where the founder sold excess gear for friends, The Pro's Closet has evolved into a comprehensive platform that provides a streamlined process for cyclists to buy and sell their bikes and gear online. The company ensures customer satisfaction through a meticulous certification process, including thorough inspection and professional tuning of each bike before listing. Based in Boulder, Colorado, The Pro's Closet aims to sustain the cycling community's growth by making it more accessible and affordable to a wider audience.


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    Contact Information

    🌐 theproscloset.com



    Categories The Pro's Closet

    Online shopping | Sport & Outdoor


    Page Statistics

    Seite online seit: November 12, 2021
    Letzte aktualisierung: November 29, 2024