The Pro's Closet - Reviews and experiences

I was so disappointed with the bike I got from The Pro's Closet. It was supposed to be in good shape, but man, when it showed up, it was obvious that it had taken a few spills and hadn't been taken care of properly. The chain was all wonky, the bottom bracket was making weird noises, and it was covered in scratches and dents. I should've just sent it back, but instead, I tried fixing it myself. Then I thought I'd sell it back through their "guaranteed buy back" deal, only to be offered way less than what they said I'd get. They even tried to say that a scratch was structural to knock more off the price, which was totally bogus. Overall, a super disappointing experience, eh.

I recently got my fancy road bike from TPC and it was a letdown. Right after I took it for a spin, I noticed a big problem with the back wheel that was making the bike shake and messing with the brakes. Even though they claimed they checked it thoroughly before sending it out, it was clear they missed something. When I got in touch with their customer service, they weren't much help and just told me to take it to a local shop. I was pretty disappointed by their lack of responsibility, especially since I paid a lot for the bike. On top of that, the chain was grubby when it arrived, making the whole thing even more frustrating. I ended up sending the bike back, but not before giving it a good clean myself. Overall, my experience with TPC was below average and I'd suggest thinking twice before buying from them.

My shopping experience at The Pro's Closet was amazing, eh? They had a great selection of top-notch used bike parts on their website. The descriptions were bang on and the prices were fair for what you were getting. The customer service team knew their stuff and helped me out with all my questions about fit and sizing. All in all, I had a fantastic time shopping there and will definitely be going back for more, eh?

I bought a road bike from The Pro's Closet last summer, and it's been a total bummer. When I took it in for a tune-up this summer, turns out the Front Derailleur was wrecked, with the screws and threads stripped. Must've happened before I got it 'cause it was the first tune-up since April. Having to replace it cost a ton and it's been a huge hassle. Also, the handlebars were put on all wrong, messing up the cables and hood, causing flat tires left and right. If The Pro's Closet had checked it before selling me the bike, all this could've been avoided. I've shelled out $700-800 fixing this mess, with zero support from them. Their customer service and quality control let me down big time.

My experience buying a new bike from The Pro's Closet was a letdown. When the bike arrived, it had a lot of cosmetic and mechanical damage, making it impossible to ride right away. They just told me to take it to my local bike shop and handle the problems myself, which wasn't cool. If they had been upfront about all the paint chips, scratches, wonky front wheel, busted rear derailleur, and missing fender mounts, I wouldn't have bought it. Bottom line, it was a really bad experience.

I just bought a rear shock from this online store, but I was let down by the quality control. The product arrived quickly and looked fine, but when I tried to install it, I could tell right away that the lockout feature wasn't working properly. It was clear that the shock was not functioning as it should. This lack of quality control makes me worried about buying used items from this store. The only good thing was the fast and efficient service I got when I returned the product. However, I was still not happy with how everything turned out in the end.

I recently picked up a used road e-bike from The Pro's Closet and I gotta say, I'm super stoked about how things turned out. The e-bike came in top-notch condition, even better than I was expecting for the price I scored it at. The bike quality totally blew me away and I couldn't be happier with my purchase. And when I lost the battery key, the customer service crew at TPC were right on it with a quick replacement. Their fast and efficient help made the whole process super easy and stress-free. I really appreciate their awesome service and careful attention to customer needs. All in all, I'm beyond satisfied with my bike and grateful for The Pro's Closet for hooking me up with this awesome deal online.

So, you know, I bought this super expensive bike from this place and when it arrived, the shocks were all leaky and messed up. Can you believe that? I had to get them fixed and they wouldn't cover the cost. And on top of that, their whole certified pre-owned deal is a total joke. They didn't even bother to check the bike properly before selling it to me. Not cool, eh?

So, I found this bike at this place and I was all hyped about it, you know? But then when I took it out for a ride, BOOM! So many issues. The back wheel was all messed up with cracks and things. My buddy pointed it out, and I had to bring it in for a check-up. Even though The Pro's Closet didn't find anything wrong, I'm pretty sure I saw something! And then, the back shock didn't have any air in it! Like seriously, I'm not even that heavy! I was so let down, dude.