The Citizenry

The Citizenry - Reviews and experiences

Average rating
5.4 /10
Based on 16 reviews
Nov 2023-Mar 2024
Star distribution
50
42x
32x
210x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Linen sheets purchase

Communication

I bought some linen sheets back in February, eh, and come September, there was this big ol' hole in 'em, ya know? I tried talking to customer service so many times - sent 'em seven emails and left eleven voicemails - but never heard back. It was really disappointing 'cause I thought I was doin' my part by choosin' somethin' sustainable, ya know what I mean?

Stonewashed Linen Shams - King Set / Sand Stripe

Communication

I bought these Stonewashed Linen Shams in King size and Sand Stripe color, but they sent me the wrong color. I contacted customer service and they said they would send the right one, but it's been a month and I still haven't received anything or heard back from them. It's really annoying that they're not keeping me updated, especially since these shams were expensive. Now I have to deal with all the trouble of disputing the charge on my credit card just to try and get my money back.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About The Citizenry

The Citizenry is a home decor company known for its commitment to ethically sourced and artisan-made products. Founded on the principles of sustainability, craftsmanship, and ethical production, The Citizenry partners with artisans around the world to create exclusive collections. Their offerings include a wide range of items such as handcrafted furniture, textiles, and decorative accessories, all produced in a manner that supports local communities and traditional crafts. The company emphasizes transparency in its operations, showcasing the stories of the artisans and the processes behind each piece. By providing a direct link between consumers and makers, The Citizenry aims to foster a more meaningful connection to the items we use to adorn our living spaces, while also promoting fair wages and working conditions for its artisan partners.

Contact Information

🌐 the-citizenry.com

Categories The Citizenry

Last update: November 29, 2024

Website
Menu