The Children's Place

The Children's Place - Reviews and experiences

Average rating
6.2 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
44x
37x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Purchased online items

Tracking

I recently ordered something online from this company and let me tell you, it was a total nightmare. They split my order into two packages, and while I got the first one no problem, the second one was nowhere to be found. The tracking said it was delivered but it definitely wasn't at my door. I tried reaching out to USPS for help, but they weren't very useful. Their customer service was a joke, all I got were automated messages and no one ever answered the phone. I even went to one of their stores in person, but no luck there either. After four attempts, all I got was the same automated response. Needless to say, I won't be ordering from them ever again.

$115 clothing purchase

Tracking

I recently bought $115 worth of kids' clothes, but they never showed up. I tried to track down the package but just got a runaround from both the shipping company and the store. I got stuck dealing with automated messages and unhelpful customer service, and it was beyond frustrating. I reached out to the store several times, but every time it was jammed with calls or I got cut off. When I finally got through, they just told me the package was delivered and there was nothing they could do. The whole process of going back and forth between the shipping company and the store with no solution in sight made me wish I never ordered in the first place. It was a total letdown, a complete waste of my time and money.

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About The Children's Place

The Children's Place, Inc. is a specialty retailer of children's apparel and accessories headquartered in Secaucus, New Jersey. Established in 1969, the company has grown to become one of North America's largest pure-play children’s specialty apparel retailers. The Children's Place offers a wide variety of quality clothing, shoes, and accessories for children from newborn to size 16. The brand is known for its variety of designs, including those for everyday wear and special occasions. Over the years, The Children's Place has expanded its presence through both physical stores and an extensive e-commerce platform, serving customers across the United States, Canada, and other countries.

Contact Information

🌐 www.childrensplace.com

Categories The Children's Place

Last update: November 29, 2024

Website (Partner link)

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