The Children's Place - Reviews and experiences

I recently bought my daughter 6 pairs of pants from your store. The whole thing has been a bit of a letdown. When my order arrived, it came in separate packages on different days, which was not ideal. On top of that, one pair of pants never made it to me, and I still haven't been refunded for it. And to make matters worse, I keep getting charged multiple times for the 5 pairs that did arrive, even though I already paid for them weeks ago. What's more, my card is being charged every night for the same order. I tried reaching out to customer service, but their help has been pretty underwhelming. I've talked to ten different reps, and each one said they fixed the problem, but I'm still getting charged over and over again. This whole situation has not only put a strain on my finances but has also affected my personal life. Because of all this, I'm thinking of closing my account with your store. I recommend others to be cautious when ordering from you to avoid similar problems.

I was so frustrated with my experience at this store. I ordered Christmas gifts for my kids, but the courier "misplaced" the order and it never even left the store. Now I'm still waiting for a refund, which is such a waste of time, especially during the busy holiday season. I would definitely tell others to steer clear of this store.

I bought some new clothes online and most of them were pretty cool, but then there's this one that's just a total dud. Now I have to go through the hassle of returning it. Ugh, it's such a pain! I have to call during the weekdays, but I'm in school so that's not gonna work. And even when I do manage to call, I have to wait on hold forever. It's just not cool, man. The customer service is just meh, and to top it off, they didn't cover the cost of shipping for returns. Seriously, what gives? And now they messed up my return receipt, so I have to call them again! It's just so frustrating.

I had to deal with the return process at this place recently and let me tell you, it was a total nightmare. I've been trying to get a return shipping label for two whole months now and still no luck. Their customer service is seriously lacking - they hardly pick up the phone or reply to emails on time. And to top it off, when they finally did send me the return label, it was all messed up with the wrong address. I definitely recommend steering clear of this company, the cheap prices just aren't worth the headache of dealing with their terrible customer service and returns.

I thought I could just take this stuff back at the store, but nothing fit and now I can't even return it 'cause they're closing. I'm stuck with these pricey clothes that don't even fit right and their stupid automated system is a pain. Just gonna go with Amazon or Walmart next time for better service and easier returns.

What a disaster! I placed an order online, thinking I was supporting a reliable business, but was let down. The second part of my order never even left the warehouse, even though it said it was waiting for the carrier. I tried reaching out to customer service through two emails, but didn't hear back. Finally, after waiting forever on the phone, I spoke to customer service reps I could hardly understand. They said my refund was issued, but without the sales tax (which seems fishy, maybe even against the law). If I didn't get the refund, apparently it's my job to sort it out with my bank. Well, you better believe I've filed a complaint with the bank. This company needs to answer for their shady practices!