
steep&cheap - Reviews and experiences
Oct 2023-Jun 2026
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Reviews (29)
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Authorization Code Woes
Authorization Code Woes
CheckoutMan, that website was a pain to deal with when trying to buy something! I had trouble because they wanted an authorization code before I could finish my purchase. I told them that Amex doesn't give out this code to customers and that the merchant has to ask for it, but they wouldn't back down. I even called Amex to double-check, but Steep&Cheap wouldn't listen. It's annoying when a company won't just make a quick call to check the details. Their service is terrible, plain and simple.
Waterproof hiking boots
Waterproof hiking boots
DeliveryI just bought a pair of waterproof hiking boots online, but I didn't get everything I ordered. When I reached out to customer service about the missing item, they didn't sound very sorry about it. All in all, I was pretty let down by the whole thing and wouldn't suggest that website to anyone.
Wrong size swimsuit
Wrong size swimsuit
Returns & RefundsI ordered a swimsuit for a weekend trip but got the wrong size. It was a hassle printing the return label and finding a UPS store. I missed out on having the swimsuit for my trip. Customer service offered a free replacement, but what good is that if it doesn't arrive on time?
Accessories, two shipments, no paper receipts
Accessories, two shipments, no paper receipts
DeliveryI recently bought some accessories from an online store. The customer service was amazing; they were super helpful and quick to answer my questions. My order came in two shipments, which was a bit surprising, and there were no paper receipts in the boxes. It was a bit confusing at first, but I like that they're trying to reduce waste and be eco-friendly.
Snow boots and jackets
Snow boots and jackets
ProductAfter reading all the negative reviews, I was a bit unsure about ordering, but I found a pair of snow boots I really liked and thought why not give it a shot. Turns out, the boots came right on time and were exactly what I wanted. I was super happy with the quality and fit, so I went ahead and ordered 2 jackets too. Fingers crossed they're just as good! All in all, I'm pretty satisfied with how everything turned out and might just come back for more down the road.
Two pairs of shoes
Two pairs of shoes
ServiceEh, I ordered two pairs of shoes from this super cool website. But you won't believe it, they were way too small for my feet, eh? Can you imagine? They were some real fancy shoes, but they were just all wrong for me, you know? So, I had to send 'em back. But the person I chatted with on Sunday night was just the best, eh! They really knew what they were talking about and were super friendly and nice. They helped me out in no time, eh.
Fjallraven keb jacket in black
Fjallraven keb jacket in black
ProductI recently bought a Fjallraven keb jacket in black from this website. I was really looking forward to getting it, but when I opened the package, I saw that the jacket was not exactly how it was shown on the website. The picture online made it look like the jacket was all black, but the one I got had some grey accents too. I've shopped on this site before and never had any issues, but this time I was pretty let down by the misleading product description.
Arm-less folding chair purchase
Arm-less folding chair purchase
ProductI just bought an arm-less folding chair from this company and I have to say, I am really happy with how everything went. Even though I saw some bad reviews online, I decided to go for it because I had a good experience with a similar company before. Ordering was easy and smooth, no problems at all. The chair came fast and was packaged well, so it arrived in great shape. I was really happy with the quality and it's been perfect for my beach outings and guitar playing. All in all, I'm really happy with my purchase from this company.
Great prices and customer service
Great prices and customer service
ServiceI wasn't too sure about getting some bindings at first, but after reaching out to customer service, I was really happy with how helpful they were. They made it super easy for me to get a refund when I changed my mind. Eventually, I ended up going back and getting the bindings because they had such a good deal. That led me to also buy a splitboard that's compatible, so now I'm all set for an awesome winter adventure with two splitboards!
About steep&cheap
Steep&Cheap is an online retailer that specializes in outdoor gear and apparel, offering significant discounts on high-quality products. It operates as a subsidiary of Backcountry.com, leveraging time-limited sales to offer competitive deals on popular brands. The company has built a reputation for providing outdoor enthusiasts with affordable options for premium products, from clothing and footwear to camping equipment and skiing gear. With a focus on facilitating access to the outdoor lifestyle without the high cost, Steep&Cheap serves a diverse customer base looking for deals on reputable brands. Their business model emphasizes rotating deals, encouraging customers to make timely purchases to take advantage of the discounts available.
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Last update: June 10, 2026
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