steep&cheap

steep&cheap - Reviews and experiences

Average rating
7.2 /10
Based on 29 reviews
Oct 2023-Jun 2026
Star distribution
56x
46x
37x
210x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (29)

Order cancelled with no heads-up

Communication

Booked some hardware for a weekend climbing trip — needed it because I was replacing worn gear and didn’t want to risk anything. I’ve been a customer here for years so I called when a payment hiccup came up. Spoke to support four different times, they helped sort the payment, then a week later the order was cancelled without any notice. No email, no call, just gone. They did offer to replace the order (that was the only remedy), but after wasting hours on phone and waiting two weeks for nothing, I gave up. Product listings look fine, maybe the gear’s okay, service wasn’t.

Damaged item

Communication

My experience with the customer service at this store was disappointing, eh? I was told different things from two different reps who were supposed to know about what they were talking about. It was frustrating and made me feel like my concerns weren't important, you know?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About steep&cheap

Steep&Cheap is an online retailer that specializes in outdoor gear and apparel, offering significant discounts on high-quality products. It operates as a subsidiary of Backcountry.com, leveraging time-limited sales to offer competitive deals on popular brands. The company has built a reputation for providing outdoor enthusiasts with affordable options for premium products, from clothing and footwear to camping equipment and skiing gear. With a focus on facilitating access to the outdoor lifestyle without the high cost, Steep&Cheap serves a diverse customer base looking for deals on reputable brands. Their business model emphasizes rotating deals, encouraging customers to make timely purchases to take advantage of the discounts available.

Contact Information

🌐 steepandcheap.com

Last update: June 10, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu