Sephora - Reviews and experiences

Eh, lemme tell ya 'bout the time I went to Sephora. I was lookin' to snag a new highlighter and lip gloss, so I figured I'd check out my go-to beauty spot. The folks there were super helpful and friendly, eh! George especially went outta his way to help me find just the right stuff and even tossed in a few beauty tricks. I walked out feelin' pretty darn good 'bout my buy, all 'cause of the awesome service at Sephora, ya know?

I recently bought something for $400 that got stolen from my porch. Fed ex looked into it and said it was delivered, but I never got it. I was so sad and even reported it to the police, but there wasn't much they could do. When I asked Sephora for help, they didn't do anything and blamed Fed Ex. I've been shopping there for years, but their lack of care and refusal to help was really disappointing. As someone who works hard, $400 is a lot of money for me. I thought Sephora would do more for me as a big company, but they were just cold. They could have easily sent the products again or given me a discount, but they cared more about making money. Their response felt so uncaring. It's obvious that customer service isn't important to them, which says a lot about their values. I'll be shopping somewhere else now and would suggest others do too if they care about being treated well. Thanks, Sephora, for showing me that regular people don't matter to you.

I just bought a new skincare product from the store. A while back, I had a good chat with an aesthetician who suggested this one. But when I went back, the sales lady steered me towards a different brand, claiming it was cruelty-free and vegan. Turns out, it wasn't when I double-checked at home. I felt tricked and let down by the false info.

I got sucked in by a deal offering a reward for buying stuff at this store, but man, was I let down by how they treated me. The final bill was a bit less because I used a membership code, yet I never got the reward they promised. They never mentioned anything about this during checkout, and I felt like I got ripped off by those guys. The customer service was no help at all, brushing off my issue without offering a solution. It's really disappointing to see the customer service go downhill ever since the Americans took over the company. I definitely won't be shopping at this store again, online or in person.

As someone who goes to beauty stores a lot, I was really let down by the vibe at Sephora. Unlike other places that sell makeup, there were way more employees there than actual products to buy. It felt kinda weird and not what I was expecting when I went shopping. It seemed like they cared more about watching people than actually helping customers, and it was pretty disappointing.

I went to the store the other day to pick up some foundation, but it wasn't the best experience. The person helping me was more focused on selling me certain products rather than really figuring out what I was looking for. Even though I asked for specific brands, she kept suggesting different ones and trying them out on me. That ended up causing some bad skin reactions and made me doubt her advice.

So, I went to Sephora the other day to pick up a lipstick and highlighter, and let me tell you, the service I got was top-notch. This guy, we'll call him Daniel, really went out of his way to help me find the perfect shades that suited my skin tone and style. He didn't just give me recommendations, he also showed me how to apply everything to get the best results. It's not every day you come across someone so dedicated and knowledgeable in the beauty world, so big shoutout to Daniel for going above and beyond to assist me.