Sephora - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (19)
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Online shopping experience
Online shopping experience
App & PortalI tried to buy something on the website last time, eh, and man, it was a bit of a gong show. The pages were taking forever to load, and sometimes they just wouldn't load at all. It was a major pain in the butt and took up way more time than I had planned. On top of that, I had earned a reward that was supposed to be good until a specific date, but poof, it vanished before I could even take advantage of it. Between the wonky website and my disappearing rewards, I'm feeling pretty let down and not exactly keen on shopping here again.
About Sephora
Sephora is a French multinational retailer of personal care and beauty products. Founded in Limoges in 1969, the company offers a wide array of beauty products, including makeup, skincare, body, fragrance, nail colour, beauty tools, body lotions, and haircare. It operates over 2,600 stores in 34 countries worldwide, with an expansive range of both luxury and affordable brands. The company also carries its own private label, Sephora Collection. Sephora is well-known for its unique retail concept, which is centered around encouraging customers to test products before making a purchase. Additionally, Sephora provides beauty enthusiasts with a loyalty program, offering members exclusive benefits. The company was acquired by LVMH Moët Hennessy Louis Vuitton in 1997, which significantly accelerated its growth and international expansion.
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Categories Sephora
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Last update: November 29, 2024
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