Sephora - Reviews and experiences
Oct 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
Loading reviews...
Gift voucher purchase
Gift voucher purchase
CommunicationI bought a gift card for my friend’s daughter who is turning 18, and I gotta say, I'm not happy with how things have gone down. It's been three weeks and the gift card still hasn't made it to her. I've tried getting in touch with Customer Care three times, but no one has gotten back to me or helped me out at all. The lack of communication and follow-up from their end has really done a number on my patience and overall satisfaction with the whole thing.
About Sephora
Sephora is a French multinational retailer of personal care and beauty products. Founded in Limoges in 1969, the company offers a wide array of beauty products, including makeup, skincare, body, fragrance, nail colour, beauty tools, body lotions, and haircare. It operates over 2,600 stores in 34 countries worldwide, with an expansive range of both luxury and affordable brands. The company also carries its own private label, Sephora Collection. Sephora is well-known for its unique retail concept, which is centered around encouraging customers to test products before making a purchase. Additionally, Sephora provides beauty enthusiasts with a loyalty program, offering members exclusive benefits. The company was acquired by LVMH Moët Hennessy Louis Vuitton in 1997, which significantly accelerated its growth and international expansion.
Contact Information
Categories Sephora
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!