Raycon - Overall Rating based on 25 reviews
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Wireless earbuds purchase
A few years ago, I bought a pair of wireless earbuds that have been my daily go-to ever since. Sadly, I lost them recently, but I didn't hesitate to buy another pair because of their great quality and reasonable price. I had a couple of problems and had to contact customer service for help. I was surprised by how quickly they responded and how well they took care of my issues. The customer support team went above and beyond, and I really appreciate their commitment to making customers happy. In general, I'm very happy with my purchase and my experience with the company.
Bought new headphones
Hey, so I got these new headphones and guess what? They only came with one adapter instead of two. Like, seriously? I reached out to the company and they promised to sort it out, but it's been more than a week now and still no response. I feel like they're not really prioritizing their customers. Honestly, I regret buying them altogether.
Recent earbud purchase
I picked up a pair of wireless earbuds not too long ago and I've been using them for a few months now. At first, I was really impressed with how easy they were to use and how great the sound quality was. But recently, I noticed that the left earbud wasn't holding a charge like it should. I was a bit hesitant to contact customer support at first, but I finally reached out for help. I was pleasantly surprised by how professional and friendly the customer service rep was - they really went out of their way to help me fix the problem. Thanks to them, I got a replacement earbud and I'm optimistic that it'll work perfectly from now on. These earbuds have quickly become my favourite Bluetooth accessory, and I really appreciate the support I got in dealing with the technical problem.
Raycons sending mess
I ordered my Raycons, eh, but they made a few mistakes with shipping, so they had to send me two sets before I actually got my order. Shoutout to customer service (thanks Jordan!) for sorting everything out with emails and tracking numbers. Finally got my hands on the Raycons and they're just amazing, eh! Absolutely love them and the fantastic service!
Earbud warranty replacement
I had a little problem with my earbuds not charging, so I contacted customer support. John helped me right away and let me know that my earbuds were still covered under warranty. I sent my old pair back and got a new set that arrived all charged up today. Everything went really smoothly and professionally. I'm really impressed with the great service from Raycon's Support team and happy they fixed my issue so quickly.
Review with most votes
Bought new headphones
Hey, so I got these new headphones and guess what? They only came with one adapter instead of two. Like, seriously? I reached out to the company and they promised to sort it out... Read onBy: Major