R.C. Willey

R.C. Willey - Reviews and experiences

Average rating
8.8 /10
Based on 27 reviews
Dec 2023-May 2024
Star distribution
55x
418x
31x
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11x

Review transparency

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Reviews (27)

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Bedroom furniture set

Service

My experience with the customer service at this store was amazing. The staff knew their stuff and were super helpful in helping me pick out the perfect bedroom furniture set for my home. Ordering was a breeze, and they kept me updated the whole time. The delivery was quick, and the delivery folks were friendly and fast. The only hiccup was that a few screws were missing, which made putting everything together a bit tricky. But all in all, I'm happy with my purchase and the service I received.

70-inch TV purchase

Checkout

I just bought a 70-inch TV from the store after seeing it online. I gave them a call and the guy there really helped me out with my order. He took my payment and scheduled a delivery date all in one go. It was super easy and quick, making the whole thing stress-free for me.

Patio Umbrella Purchase

Service

The customer service at this store is absolutely amazing, eh! I was so impressed by how friendly, helpful, and knowledgeable the staff were. Jayson really went out of his way to help me find the perfect patio umbrella. It was great to be able to shop without feeling pressured to buy something. I really valued his expertise and advice. All in all, I had a fantastic shopping experience thanks to the fantastic customer service at this store, eh!

Fridge and freezer

Price

Oh my gosh, we were so excited about our new fridge and freezer from that store. We were like, "Wow, this is such a great deal!" We spent a long time looking at different places, but then we came across this store and it had the best price ever. The guy who worked there was really friendly and answered all our questions, so we knew we were making the right choice.

Living and Dining Room Furniture Purchase

Service

I just moved to Idaho and decided to check out R.C. Willey for some new living and dining room furniture. The salesperson there really went out of their way to help us find the right pieces that fit our style and budget. They spent a good 3 hours with us, going through all the options and giving us advice so we could make the best choices. We felt like they really cared about us and our needs as customers, and we couldn't be happier with our new furniture.

LG washer and dryer purchase

Service

Got a new LG washer and dryer here recently. Gotta give a big shoutout to Carl Cruz for hooking us up and making the whole process smooth. And major thanks to Steve and Mike, the installers, for their hard work in our tiny laundry room. They were quick and did a great job. From start to finish, the service was excellent.

Mattress purchase

Communication

I just bought a new mattress from this store and it was a good experience. I called to switch the pick-up spot from Orem to Layton because it was too long of a drive from Roy for me. The person I talked to on the phone was super nice and helpful, they even said they could bring the mattress right to my door at no extra charge. I liked how they quickly and easily took care of my request. Everything went smoothly and I got my order on time.

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About R.C. Willey

R.C. Willey is a well-established home furnishings company based in the United States, specifically originating in the state of Utah. It was founded by Rufus Call Willey in 1932. Initially, the business started out selling appliances door-to-door, and over the years, it has expanded into a comprehensive retail operation offering furniture, electronics, appliances, mattresses, and flooring. The company is known for its large showrooms and wide range of products catering to various home needs. R.C. Willey operates several locations across the Western United States, including Utah, Idaho, Nevada, and California. The company has maintained a reputation for quality products and customer service, making it a notable entity in the home furnishing retail sector.

Contact Information

2301 S 300 W

84115 Salt Lake City

United States

📧 reviews@rcwilley.com

☎ (888) 584-5156

🌐 www.rcwilley.com

Last update: November 29, 2024

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