PatPat reviews

First saw these on Instagram and told my sister; I ordered PJs for family in Germany. Ordering was easy, but I couldn't figure out international shipping so I had them sent to me and forwarded them — a bit of a hassle. Customer service answered a small question, delivery arrived as promised, and everyone liked the gifts so I'm happy.

sizes run a bit small and the pattern faded a touch after one wash. I'd buy again, size up.

I thought it was done for when the unit went silent after a few months. I sent a short video and they replied fast. They confirmed the fault and shipped a replacement without fuss. Had bad warranty runs with other firms, so this was a pleasant surprise. That's when I felt satisfied.

Grabbed a few pieces for everyday wear and they’ve held up—soft, comfy, and the style works for work and weekends. Had a hiccup with one order, but customer service fixed it fast. I’ll keep buying, especially for casual days, and the fit’s decent.

I was halfway folding my kid’s new tee when I noticed the sleeve was smaller than I expected — sizing's a bit all over. They feel soft, perfect for daycare and lazy weekends, colours stuck after a wash (nice surprise). Delivery was flaky and CS sometimes helpful, sometimes not.

I was unloading groceries and the PatPat parcel was already on the counter — surprise early delivery. The tracking actually matched, which made me stop worrying. Stuff fits how the pics showed, perfect for my everyday errands and quick office days. Reached out once and customer service sorted a tiny issue fast. Really glad I ordered.

Sent a last-minute note about supplies for my son's baby shower the day before the Fourth of July and didn't expect much. They replied within hours with a friendly message and a $15-off code that helped. The items were simple to use, sturdy and looked nice on the table — set-up was quick, which matters when you're juggling kids. Also, when I ordered under my mom's account before we received a 15% welcome code. Super polite staff, will order again.

I ordered weeks ahead because I was planning a little family get-together, but the package never showed up on time — turns out it was a shipping snag, not the seller's fault. I messaged customer service and, honestly, they got back to me quicker than I expected. The rep actually sounded like a real person, asked a few questions, and offered a refund but said I could keep the item to avoid returning it. That felt oddly generous and saved me a headache. I ended up using the item the weekend it arrived and it was fine. So yeah, delivery was shaky, but the human touch in service made it a decent experience — I’ll order from PatPat again.

I'm on the couch, parcel on my lap, kiddo tearing into tissue paper like it’s Christmas, and for the first time in ages I didn't get blasted by that relentless jingle. That was the exact moment I realised I was actually satisfied. The clothes themselves were fine — soft, decent stitching, the prints looked like the pics — and the price was reasonable enough that I didn’t feel ripped off. Shipping was quicker than I expected too, which helped my mood more than I thought it would. I’ll be honest, I only ordered because of a sale and because my daughter needed stuff, not because I adored the brand. But when the package arrived neatly, everything fit about right, and the kiddo put on a little outfit and stopped whining, it felt like a tiny victory. I’ll give credit where it’s due. My main gripe is not about the product so much as their advertising — that one tune stuck in my head for days and honestly made me tense up whenever YouTube threw it at me. If PatPat could dial back the earworm or stop autoplaying it, that would make repeat customers out of people who otherwise like the stuff. So yeah, decent value and service, could be better marketing-wise. Quick tip to others: mute autoplay ads and shop sales. Feeling relieved, mildly annoyed, but in the end pleased enough to order again — just maybe not without earplugs.

I did this survey and they said I'd get $15, but I never got it even after reaching out to customer service a bunch of times. I'm pretty bummed out about how the company dropped the ball on this.

I gotta say, my experience with this company's customer service was really great. The person I talked to was super helpful and right on the money with sorting out my issue. I didn't run into any problems getting things fixed, and they answered my questions right away. I'm still waiting on a refund, but overall, I'm happy with the service I got and I'm grateful for the help I got.

I just bought some clothes from this online store and I gotta say, I was super impressed. The website is so easy to use and I found it really user-friendly. They're always updating their clothing sales with new stuff, which I loved because it keeps things interesting. Plus, I can earn online rewards, so that just gives me another reason to keep shopping here.

I had a bit of trouble with my order and ended up asking for a refund. The folks working there were super nice and got back to me right away, sorting everything out without making me send the stuff back. I really liked how quick and easy they made everything. I definitely suggest checking out this website for their amazing customer service.

I was really impressed with the clothing I got from PatPat. I bought a bunch of stuff for myself, my husband, and our 2-month-old baby, and I am so happy with everything. The clothes are stylish and good quality, which can be hard to find at such good prices. Some of my husband's shirts were a bit big, but he still looks awesome in them. Overall, I'm really happy with what I got and will definitely be ordering more from them in the future.

The customer service I got was amazing! They helped me with my return right away and made it so easy and stress-free. The clothes I bought were really nice and good quality. I would totally recommend this store to anyone looking for affordable and trendy clothes.

The clothes on this website are really cool and up to date, but man, let me tell you about the customer service. I had some problems with my order and trying to contact them was a total nightmare. They took so long to get back to me and when they finally did, they didn't even help me out. It was so frustrating trying to sort out my issue.

My experience with the customer service team at this company was great. I had a question about my order and Romie from customer service got back to me by email within a day. They were really professional and gave me all the info I needed. I'm thankful for the quick and helpful service.

I've always liked the stuff this company sells, but the delivery of my last order was kinda disappointing, eh. The delivery person said they tried twice to drop it off, but that's never been a problem before, eh. Just a couple days before that, I got another order from them with no issues at all, eh. After waiting 20 days, I finally got my order, and now I'm crossing my fingers that the clothes fit my little one, eh.

My buddy told me about this great store called PatPat, and now I'm totally hooked. I got some adorable baby clothes and accessories, and they were all really top-notch. I also grabbed some maternity bras, but they turned out a bit snug. Thankfully, the customer service folks were super friendly and fixed that up for me in a flash. I'll definitely be getting more goodies from them going forward. And the prices are pretty decent compared to other places. My husband even suggested we do all our clothes shopping here!

When I first got the thing I ordered, I was kinda bummed out about it. But, man, let me tell ya, the customer service folks were quick to step in and help me out! They communicated with me right away and really went the extra mile to make sure I was happy. Even though things didn't start off so great, I gotta say, I'm pretty impressed with how they handled it. I'll for sure keep them in mind next time I wanna order something.