PatPat reviews

Quick fix, glad — tracking could be clearer

Started yesterday, delivery quick, reps friendly.

Found on a friend's feed, skeptical, satisfied when package matched pics

I hesitated at first, messaged support, used it same day — doubts mostly gone, relieved.

Mid-shoot, the matching tees felt cozy and soft, sleeves a tad long; I first saw them at my sister's place.

Really impressed — great build and on-time delivery; I tried it yesterday, first impression solid.

Grabbed a few pieces after too many scratchy returns — honestly, the fabrics are soft, a bit stretchy, wash well, kid won't stop wearing them, really happy.

There I was, mid-coffee, with it in my hands — used daily for work and mornings — and discovered a fault. They got back to me quick, sorted the return and refunded that item. Pretty grateful, really.

First saw these on Instagram and told my sister; I ordered PJs for family in Germany. Ordering was easy, but I couldn't figure out international shipping so I had them sent to me and forwarded them — a bit of a hassle. Customer service answered a small question, delivery arrived as promised, and everyone liked the gifts so I'm happy.

sizes run a bit small and the pattern faded a touch after one wash. I'd buy again, size up.

I spotted these on Instagram and nudged my sister, so we ordered matching ones. Colour and fit were true, quality felt nice. Delivery took a bit longer than expected, and I had one quick chat with customer service — helpful, so I'm happy, mostly.

I thought it was done for when the unit went silent after a few months. I sent a short video and they replied fast. They confirmed the fault and shipped a replacement without fuss. Had bad warranty runs with other firms, so this was a pleasant surprise. That's when I felt satisfied.

Grabbed a few pieces for everyday wear and they’ve held up—soft, comfy, and the style works for work and weekends. Had a hiccup with one order, but customer service fixed it fast. I’ll keep buying, especially for casual days, and the fit’s decent.

I was halfway folding my kid’s new tee when I noticed the sleeve was smaller than I expected — sizing's a bit all over. They feel soft, perfect for daycare and lazy weekends, colours stuck after a wash (nice surprise). Delivery was flaky and CS sometimes helpful, sometimes not.

I was unloading groceries and the PatPat parcel was already on the counter — surprise early delivery. The tracking actually matched, which made me stop worrying. Stuff fits how the pics showed, perfect for my everyday errands and quick office days. Reached out once and customer service sorted a tiny issue fast. Really glad I ordered.

Sent a last-minute note about supplies for my son's baby shower the day before the Fourth of July and didn't expect much. They replied within hours with a friendly message and a $15-off code that helped. The items were simple to use, sturdy and looked nice on the table — set-up was quick, which matters when you're juggling kids. Also, when I ordered under my mom's account before we received a 15% welcome code. Super polite staff, will order again.

I ordered weeks ahead because I was planning a little family get-together, but the package never showed up on time — turns out it was a shipping snag, not the seller's fault. I messaged customer service and, honestly, they got back to me quicker than I expected. The rep actually sounded like a real person, asked a few questions, and offered a refund but said I could keep the item to avoid returning it. That felt oddly generous and saved me a headache. I ended up using the item the weekend it arrived and it was fine. So yeah, delivery was shaky, but the human touch in service made it a decent experience — I’ll order from PatPat again.

I'm on the couch, parcel on my lap, kiddo tearing into tissue paper like it’s Christmas, and for the first time in ages I didn't get blasted by that relentless jingle. That was the exact moment I realised I was actually satisfied. The clothes themselves were fine — soft, decent stitching, the prints looked like the pics — and the price was reasonable enough that I didn’t feel ripped off. Shipping was quicker than I expected too, which helped my mood more than I thought it would. I’ll be honest, I only ordered because of a sale and because my daughter needed stuff, not because I adored the brand. But when the package arrived neatly, everything fit about right, and the kiddo put on a little outfit and stopped whining, it felt like a tiny victory. I’ll give credit where it’s due. My main gripe is not about the product so much as their advertising — that one tune stuck in my head for days and honestly made me tense up whenever YouTube threw it at me. If PatPat could dial back the earworm or stop autoplaying it, that would make repeat customers out of people who otherwise like the stuff. So yeah, decent value and service, could be better marketing-wise. Quick tip to others: mute autoplay ads and shop sales. Feeling relieved, mildly annoyed, but in the end pleased enough to order again — just maybe not without earplugs.

I did this survey and they said I'd get $15, but I never got it even after reaching out to customer service a bunch of times. I'm pretty bummed out about how the company dropped the ball on this.

I gotta say, my experience with this company's customer service was really great. The person I talked to was super helpful and right on the money with sorting out my issue. I didn't run into any problems getting things fixed, and they answered my questions right away. I'm still waiting on a refund, but overall, I'm happy with the service I got and I'm grateful for the help I got.