Outland Reviews

: 12
58% Would buy here again

Most relevant positive review

  2024-04-27
Shoes from Outland
I just got my shoes from Outland and I gotta say, I'm pretty impressed with how nicely they ...Read on
alfredo

Most relevant negative review

  2024-02-01
Got wrong hat size
Customer service was terrible! I got sent the wrong size hat and when I tried to reach out for a ...Read on
Medhurst

Reviews (12)

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    Wool shirt purchase for gift

    So, I bought a wool shirt from this store to give as a gift, right? Turns out, the size wasn't perfect and I had to swap it. But let me tell you, the customer service I got while exchanging was top-notch. The folks there were super nice, helpful, and really made sure I got the right size for the person. They gave me all the details I needed and made the whole thing easy peasy. Their professionalism and eye for detail really impressed me.


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    Shoes from Outland

    I just got my shoes from Outland and I gotta say, I'm pretty impressed with how nicely they were packaged and how quickly they arrived. They look exactly like what was shown on the website and the quality is really good. I really liked how much care they took in making sure my order was packed securely so it didn't get damaged during shipping. Overall, I'm super happy with my shopping experience at Outland.


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    Smooth transaction

    The customer service at this place was amazing, and the delivery was super quick. But, I did have some problems with paying on their website. They wouldn't take my credit card from another country, and PayPal was acting up. Luckily, I was able to buy the product on Amazon USA, so that fixed the issue. Besides that little hiccup, everything else went really well.


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    Canada Goose jacket

    I phoned them four times and they answered all my questions really quickly. They're so friendly and helpful. I don't understand why some people give them bad reviews, they're amazing. I received my jacket super fast, only took four days. It's authentic and I got it on sale. Outland is fantastic!


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    Online order

    I'm really getting annoyed by all these online orders going through USPS! They just can't seem to get it right and it's costing me time and money. I hate having to pay for return shipping and handling and still be worried about my packages getting damaged, lost, or stolen. It's like a never-ending cycle of frustration, it's so frustrating!


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    Overpriced item

    I took a risk and ignored the bad reviews, but ended up disappointed just like everyone else. I got a refund for my order without any explanation, so I had to call and ask why. They said the item was out of stock, but then it mysteriously showed up on their website and Amazon at a higher price. Seems like they're trying to pull a sneaky price change. Save yourself the trouble and shop somewhere else, trust the other reviews.


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    Quick shipping, accurate product

    The product arrived super quickly and even earlier than I thought. It was exactly what I expected from the description. I was a bit unsure at first because of some bad reviews, but I ended up having a great experience. Definitely gonna order from them again.


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    Stetson style hat

    The pictures on the website were great, they really helped me choose the Stetson style hat I wanted. Ordering was easy and my hat arrived right on time. And free shipping was a nice bonus. I'm definitely a satisfied customer.


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    Filson gloves purchased

    So, I finally got those gloves that I really wanted and I was so nervous because of the bad reviews. But you know what? They showed up super quick and were exactly what I was looking for! I even snagged them on sale, yay!


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    Kids' product for 7-year-old

    I just bought something for my 7-year-old son from this store and it was a mess. I ordered it early, but then they kept making excuses and delaying my order. Turns out, they couldn't even fulfill it in the end, which was super disappointing. The whole process was just a mess and they didn't follow through on what they promised. My son and I were both let down. Overall, dealing with this company was a letdown and I'm not happy with how it all turned out.


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    Got wrong hat size

    Customer service was terrible! I got sent the wrong size hat and when I tried to reach out for a replacement, they ignored all my emails. I had to argue with PayPal to get a partial refund. Save yourself the hassle and steer clear of them!


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    Double charged for one order

    I placed an order without making an account, filled in all my info, clicked "place your order", and nothing happened. I tried again, but still didn't get any confirmation. Later, I realized that I was charged twice on my credit card. I then made an account using the same email, but couldn't find any of my orders.


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