ONETEASPOON - Reviews and experiences

happy they helped, but still cautious. I returned an item after a move and didn't have time to shop right away, so the original six-month store credit rule was a real problem. I pushed back — politely — and after a couple emails they extended my credit to a full year, which I really appreciated. So credit where it's due: they listened and made an exception. Still, it's annoying that six months is the default, especially since stock disappears fast here and you might not find what you want in that window. I'd use them again, but I’d be careful and try to sort returns quickly. Glad it worked out though, honestly.

the online return process was surprisingly smooth and the refund reached my card faster than I expected. Advice: save yourself a trip and call first. Also the shoes were pretty comfy, oddly enough.

Not coming back — they lost my return and kept silent, so I won't shop here again. I sent two items back to their New Jersey shop with UPS, insured and signature required, and the tracking shows delivery and a dock signature. Still no store credit, no replies to three emails from the website, and the customer-service number listed goes to some Asian card company called "One" — weird. The site promised a confirmation email with a reference number; I never got a thing. I used to have better luck with other small brands, so this was unexpected and kind of disappointing. I get mistakes happen, but radio silence and a wrong phone number feels like stonewalling. I’d appreciate a straightforward answer and my credit, that's all. Feeling frustrated but hoping they'll fix it. Also, a simple update would have helped, really, please.

sizing. They feel okay though; decent denim, soft after a wash and comfy enough for bike rides and the playground. The annoying part was the whole ordering circus: adult signature required (for jean shorts? seriously), then we had to deal with two rounds of shipping because everything runs about two sizes big. So we paid to get them here, paid to ship them back, and paid to reorder — ended up spending roughly fifty extra bucks on postage. No refunds, only store credit, which felt petty. Customer service wasn’t rude but didn’t actually solve anything; a lot of scripted responses. Not a terrible product — my daughter uses the pair for messy backyard days — but the process was a real pain. Probably won’t order from them again.

I bought some jeans from this company and I gotta say, I was pretty upset with their return policy. I got two sizes because I know they can fit differently depending on the brand, but when I tried to return them, they wouldn't give me my money back. All they offered was store credit worth $400. It doesn't make any sense to me and it's really annoying. Just a heads up, be careful if you're thinking about buying from them.

I recently bought 4 things from this store and they cost me nearly $400. But when I got them, I realized they didn't fit right and the quality wasn't great. And when I tried to give them back, they only gave me store credit. I was really hoping for my money back after spending so much. The return policy was a big disappointment and now I'm not planning on shopping there again, even if there's stuff I like later.

So, ya know, I bought this really adorable outfit for my school dance, but then I had the worst experience ever. I didn't get my store credit and I tried to get in touch with them so many times - calling, emailing, messaging on Facebook and Insta, and even going to the store in person. But they just didn't seem to care at all. I guess I'll give reporting them a shot, but it seems like others have already done that and they're still in business.

My online shopping experience with this store was really disappointing. I ordered something, paid for it, but never got it. When I followed up on my order, they told me they never had it in stock. It's frustrating to find out that what I paid for was never actually there. And on top of that, they didn't even bother to respond to my emails. What's even worse is that they're still selling the item online even though it's not available.

Oh my goodness, I got these really adorable ripped jeans and I was so pumped to wear them, but it's been like over two weeks and they still haven't shown up! I even sent them two emails and they haven't even bothered to reply! Like, where is my order, hello?! And on top of that, they only give store credit if you have an issue, like what a joke! Honestly, I am not impressed at all.

I just bought some denim shorts from this brand and they are absolutely amazing! The distressed style gives them a cool and edgy vibe, which is perfect for a laid-back summer look. The material is strong and comfy, making these shorts super versatile in my wardrobe. They also fit me really well, true to size and flattering. All in all, I'm super happy with my purchase and definitely recommend this brand to anyone in search of stylish and high-quality clothing.

These jeans are always my first choice when I want to have a casual and edgy outfit. The distressed detailing gives them a cool vibe that I love, and they're so comfy to wear all day. ONETEASPOON has such a unique style, and these jeans are perfect for any occasion.

I bought something from this store not too long ago, and I had a big problem with how they handled the currency conversion. Even though they're in Canada, they ended up charging me in a different currency by mistake. It was really confusing and frustrating for me as a customer. It's pretty annoying to see a well-known brand mess up something as simple as that.

I love the distressed denim jeans I got from the store! They're exactly what I wanted. The fabric is top-notch and I love the edgy detailing. They fit me perfectly, true to size, so I feel comfy and stylish. Whenever I wear them, I get lots of compliments. I'm super happy with my purchase!

These distressed denim shorts from ONETEASPOON are a must-have for anyone wanting to stay stylish. The denim is top quality and the distressed style gives off a cool, edgy vibe. They fit just right, not too tight or loose, and the length is perfect for a casual look. I really appreciate the attention to detail in the design, like the frayed edges and unique wash. These shorts are versatile, perfect for dressing up or down, making them a great addition to any wardrobe. I'm really happy with my purchase and definitely plan on getting more ONETEASPOON pieces in the future.

Oh man, the fit was brutal! I totally should've looked up the return policy on the website before I bought it. It's crazy that they don't even do refunds or exchanges. Like, seriously uncool!

The folks over there are just so friendly and willing to lend a hand. They were really quick to help me out with my questions and did it all with a great attitude. When I needed to return something, they took care of it in no time. Just keep in mind, they might take a little longer to respond or send things out due to the different time zones.

I gotta say, using the website was a total pain in the butt. Kept running into glitches that just would not let me finish my order. But on the bright side, I really appreciated all the great reviews about how awesome the products are.

I ordered a pair of shorts from this store, thinking they would fit me well according to my measurements. But dang it, even though I got a size smaller, they're still too big on me. I might have to go down another size or two to make them work. Anyways, despite all that, I do think the shorts are pretty cute. But you know what? I ain't too thrilled about the return policy here. It's a whole bunch of trouble to deal with returning stuff, especially when it doesn't fit right in the first place. This store better be thankful 'cause they're the only ones with these kinda shorts that I actually like. It's tough finding this style anywhere else. Wish more stores would carry 'em so I'd have more choices.

I've tried so many times to return the jeans I bought, but I can't find the order ID number because they didn't include it in the package! I logged into my account like 5 times and just kept getting lost. And then when I finally tried to return them, the page didn't even exist! The jeans were nothing like the ones online, they didn't even fit me, and they were so ugly. Now I'm stuck with them and a big charge on my card for something I don't even want.

I was so impressed with the distressed denim shorts I bought from the store. The fabric quality and the cool design really made them stand out from other shorts I've had. They fit me perfectly and were super comfy. I got a bunch of compliments on them and was really happy with my purchase.