OnePlus

OnePlus - Reviews and experiences

Average rating
6.0 /10
Based on 48 reviews
Oct 2023-Nov 2025
Star distribution
50
47x
317x
224x
10

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Reviews (48)

Quick swap, happy so far

Product

Switched phones, delivery arrived fast. Support answered my setup questions. Great for commuting shots, battery not perfect.

Four solid years, then a snag

Product

Kept it tidy four years. Needed it—work. Had doubts before buying; they faded — until a green line, £300 repair.

Thought I’d dodge a lemon

Product

I almost didn’t buy this because I’d read horror stories, and I was wary, but I hoped updates would help. After the latest patch the Wi-Fi keeps dropping and Bluetooth only turns on when the phone’s fully unlocked. Bit annoying — other brands patched quicker, so I’m not thrilled.

Half-packed surprise

Product

I actually opened it while half-packed for a move, which is probably why I noticed the glitches right away. It needed to be solid — my back's been acting up and I was relying on this phone for physio videos and walks tracking, plus coordinating movers, so I was not in the mood for drama. At first some apps behaved oddly and I was ready to toss it back, and customer replies felt robotic, very meh. I pushed a bit though, sent the videos they asked for (annoying but fine) and after a couple of days someone finally followed through. Delivery was quick and the box was fine, so that part was great. In the end the issue got sorted faster than I expected. Still a tiny cranky feeling about the first contact, but overall I'm happy I stuck with it.

Finally worth it, after a rocky start

Product

I wasn't sure how this would go, honestly. The order took longer than I wanted and there were a few back-and-forths with paperwork, but when the box finally showed up it felt like a small victory. The unit itself is solid — good heft, simple controls, nothing fussy. I’ve been using it every morning; it fits right into my routine and makes that bit of daily life easier. It warms up quick, feels sturdy under use, and cleaning is straightforward, which I appreciate. I do wish the ordering part had been smoother — felt like they kept asking for one more thing. Still, once it arrived the product delivered on what I expected and then some. Not perfect, but satisfying. If you can be patient with the process, this one’s a keeper. Little annoyances aside, I’m glad I stuck with it.

Little surprise that stuck

Product

it woke up, set up in two minutes and the camera caught my kid mid-laugh — sharp, colours that actually looked like real life, and I just laughed out loud (totally unexpected). Battery lasted way longer than I thought — I forgot to charge overnight and still got through a full day of maps, calls and a few podcasts. Delivery was smooth, packaging was tidy (there was even a little sticker — silly detail, but it made me smile). Customer chat had a tiny hiccup at first, but they sorted it quick. I’ve been recommending it casually to friends ever since. Not perfect, but honestly — that first proper photo sold it for me.

Mixed feelings after four months

Product

I'm glad I tried the OnePlus 12, but part of me misses my Samsung more than I expected. I’ve had this phone about four months now — I bought it during an upgrade sale — and at first it felt fast and slick, pretty exciting even. First impressions were solid: nice screen, clean design, premium feel. But little things started to pile up and irritate me. The direct-dial and text widgets only take up a tiny slice of the screen, which feels like a waste. Trying to mirror to my Samsung TV turned into a fiddly mess — it insists both devices be on the same network (Wi‑Fi or Bluetooth) and still acts up. The fingerprint sensor is hit-or-miss, maybe works 40% of the time; my old S21 was way better there. I really miss Samsung’s calendar and email — other apps I tried aren’t nearly as intuitive. I like the phone’s look, except that camera bump is ridiculous and sometimes interferes with wireless charging. The personal hotspot nags every time I use it about "overuse" — okay, I know, but I rely on it. Timeline/location can’t be pinned to my home screen and GPS is sometimes wildly off, even puts me at a neighbour’s at night. I’ll give it to year-end before deciding, but weirdly it’s been growing on me again.

Oneplus Open fragility

Product

I bought the Oneplus Fold and it was such a great phone. But man, I was so bummed when I dropped it from like 30cm while it was closed and wrecked the lower hinge and inside screen. It was gonna cost me an arm and a leg to fix the screen, so I just had to kiss that phone goodbye.

Recent Nord Purchase

Product

I recently got the Nord phone from the same company I've been buying phones from for years. Sadly, this phone hasn't been as good as the ones I've had before. It always gets too hot, the battery dies quickly, and it lags when I'm just browsing online. I don't even play games that much, so it's really annoying. The only good thing is the camera takes nice pictures. But every time there's a new OS update, it messes up all my apps. The last update wiped all my contacts and login details without asking me first. Trying to get everything back has been a waste of time, especially for apps connected to Play Store or Google login. I talked to customer service, but they weren't much help. Now I'm stuck with a phone that can't sync contacts, check emails, or update apps. After being a loyal customer for so long, this is just too much frustration and disappointment.

Purchase - OnePlus 11

Product

I picked up the OnePlus 11 back in February 2023 and I gotta say, it's been a solid buy. The phone has been running like a dream, super fast charging, a battery that lasts forever, and a powerful 8 Gen 2 processor. It's become my go-to device that does everything I need it to do. And it's a much better deal than splurging on the iPhone 14 pro/pro max, which is only a tad more powerful but a lot pricier.

My new phone

Product

So, I picked up this new phone, eh? It's like, really not good, you know? Honestly, it's the worst phone I've ever had. I was expecting it to be an upgrade from my old one, but it's even worse, hey. Every time I try to browse the internet, the phone freezes and the websites don't load properly. And you won't believe this, but it auto-rotates when I don't want it to! Such a joke, eh. Oh, and shutting it down is such a hassle now, seriously. You have to press two buttons simultaneously and it takes forever. Like, who thought of this stupid idea? Taking a screenshot is a disaster too, I have to try a million times to get it right. This phone costs way too much to have all these issues, man. Save your money and avoid buying this piece of junk, there are much better phones out there now. I'm definitely not purchasing this brand again, that's for sure.

Recent smartphone purchase

Product

I got one of your company's smartphones not too long ago, thinking I could use it in other countries. But when I bought it in Hong Kong and tried to unlock it in the UK, I ran into some big problems. No matter what I tried, I couldn't get the phone to work in its new home. It's been pretty frustrating and disappointing, to be honest. Now I've got a phone that's not doing what I hoped it would.

Oneplus 2 years ago

Product

I've been using my Oneplus for the last 2 years and my display has crapped out on me twice in that time. It's been so frustrating and honestly, I wouldn't recommend this brand to anyone. I'd say go for something else like an iPhone or another trusted brand.

OnePlus Open

Product

I've been a loyal customer of this brand for a long time, and I've always been impressed by how well their devices are made. But I recently bought the OnePlus Open, and I have to say I was really let down by the user experience. Even though the build quality was still great, the device itself just didn't work well. It was always glitchy and frustrating to use, especially the small screen edge that didn't respond well to touch and needed multiple taps to work. It's been a real pain, and it's definitely made me a lot less happy with the product. I hate to say it, but based on my own experience, I can't recommend the OnePlus Open to others, and I probably won't be buying any more OnePlus devices in the future.

OnePlus 8T (Red Coffin)

Product

Hey there, have you heard about the OnePlus 8T, also known as the "Red Coffin"? It's back in action and ready for purchase! I'm super excited to have snagged this latest model. The design is super slick and classy, making it feel like a premium device. And let me tell you, the performance is top of the line - it's super fast and responsive. Plus, the camera takes amazing pictures that are clear and vibrant. Overall, I'm really happy with my purchase and would definitely suggest it to anyone in the market for a top-notch smartphone.

Oneplus 12R - Video Quality

Product

- Quality of Video
2. So I went all out and got myself a brand spanking new phone, the Oneplus 12R. But let me tell you, the picture quality? A total letdown. It's like looking through a foggy window - so disappointing. And if that wasn't bad enough, when I called customer service to vent about it, they hit me with the 16th day rule instead of the 15th day. Talk about bad luck! The guy on the phone, Daniel, was about as helpful as a screen door on a submarine. When I asked to speak to his boss, Daniel shut me down, saying I'd just get the same runaround. What a joke! Definitely steer clear of these guys.

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About OnePlus

Yes, OnePlus is a Chinese smartphone manufacturer founded in December 2013 by former Oppo vice-president Pete Lau and Carl Pei. It is headquartered in Shenzhen, Guangdong. The company officially serves 34 countries and regions around the world as of July 2018. OnePlus is known for its high-quality, competitively priced smartphones that rival those of established manufacturers. The company made its debut with the OnePlus One, launched in 2014, under the motto "Never Settle", emphasizing its aim to offer flagship-level specs in its smartphones at a lower price point. OnePlus has since released numerous phones and expanded its product line to include wireless earphones, smartwatches, and other accessories. OnePlus has gained a substantial following thanks to its focus on community engagement and its commitment to listening to user feedback for product improvement.

Contact Information

🌐 oneplus.net

Last update: November 3, 2025

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