Not On The High Street - Reviews and experiences
Oct 2023-May 2024
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Reviews (20)
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Personalized jewelry purchase
Personalized jewelry purchase
App & PortalThe seller's customer service was top-notch, always quick and attentive with my questions. The quality of the product actually surpassed what I expected, so I was really happy with both the item and the seller. But, I did run into some issues while trying to place my order on the website. The Not On The High Street site was a bit tricky to navigate, almost like it hadn't been checked over properly. The wording seemed off, like it was written by a computer instead of a person. This caused some confusion, because the system kept calling my order "1 Item" even though I had actually ordered two things. It made me unsure about what was actually coming in my package until it showed up. Also, I spotted a spelling mistake on the site, where "expiration" was written as "expirate." These software issues really need to be fixed to make the whole buying experience smoother.
About Not On The High Street
Not On The High Street is an e-commerce platform based in the United Kingdom that specializes in offering unique gift items, personalizable products, and handcrafted goods sourced from small businesses and independent makers. Founded in 2006 by Holly Tucker and Sophie Cornish, the company was designed to provide a marketplace that showcases products not typically found in traditional high street stores, thus giving small businesses and artisans a platform to reach a wider audience. Since its inception, Not On The High Street has grown significantly, supporting thousands of creative businesses across the UK and helping customers find distinctive, thoughtful gifts and items for various occasions.
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Last update: November 29, 2024
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