Moosejaw - Reviews and experiences

I used to be a big fan of shopping at Moosejaw, eh! But ever since they got taken over by that big-box sporting goods store, the whole experience has been going downhill faster than a toboggan down a hill. Back in the day, you could always count on getting top-notch customer service, quick shipping, and killer deals. Now? Fuggedaboutit. They can't even seem to get my address right, and all the sweet discounts and perks I loved are nowhere to be found. It's like they took everything that made Moosejaw special and chucked it in the garbage. If I wanted to shop at some boring, soulless store, I'd be heading elsewhere, don't ya know.

I just bought a cycling jersey from this shop, but when it showed up, it wasn't the color I wanted. I tried emailing them but didn't get much help, and when I called, they said they couldn't promise the right color. I was really let down by the lack of support and professionalism in dealing with this problem. It's too bad that my experience was so negative, especially since I was thinking of getting more stuff from them.