Moosejaw - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
Loading reviews...
"Backpack purchase"
"Backpack purchase"
CommunicationAs someone who loves spending time outdoors, I needed a good quality backpack for my next adventures. I did some research and decided to buy one from this store. I chose a specific model that looked like it had everything I needed and I contacted their customer support to double-check if it had a certain feature. The person I spoke to confidently told me that the backpack did have that feature, so I bought it. But when the backpack arrived, it was obvious that it didn't actually have that feature. I was annoyed and let down by the inaccurate information given by their customer support team.
About Moosejaw
Moosejaw is an American outdoor retailer specializing in outdoor recreation apparel and gear for snowboarding, rock climbing, hiking, and camping. Founded in 1992 in Michigan, the company has grown from a single brick-and-mortar store to a significant online presence, with a few physical locations still in operation. Moosejaw is known for its quirky marketing approach and customer service, emphasizing a fun and engaging shopping experience. In 2017, it was acquired by Walmart Inc., aiming to extend Walmart's reach into the outdoor and premium outdoor market. The company offers a wide range of products from leading outdoor brands, as well as its own Moosejaw-branded clothing and gear.
Contact Information
Categories Moosejaw
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!