Master & Dynamic - Reviews and experiences
Nov 2023-Mar 2026
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Reviews (21)
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Faulty ear buds, poor customer service
Faulty ear buds, poor customer service
ServiceMy experience with this company has been terrible. I used the earbuds for a short time and my left one cracked, fell out, and stopped charging. When I asked customer support for help, they weren't very helpful. They kept telling me to do hard resets that didn't fix the problem. It's obvious this company doesn't value its customers or uphold its guarantee. I strongly recommend not doing business with them.
About Master & Dynamic
Master & Dynamic is a New York-based premium audio company known for designing and producing a wide range of sound tools including headphones, earphones, and speakers. Founded in 2014 by Jonathan Levine, the company aims to blend high-quality materials, such as stainless steel and leather, with rich sound to cater to audiophiles and music enthusiasts. Master & Dynamic distinguishes itself by focusing on craftsmanship, innovation, and a commitment to superior sound quality and design. The company has also engaged in several collaborations with leading brands in fashion, art, and technology to create unique, limited-edition audio products.
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Last update: March 7, 2026
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