Master & Dynamic - Reviews and experiences

So, I bought these two MA-770 speakers back in 2021, eh. Cost me $1,199 each, you know? Anyway, fast forward just over two years, and one of them decides to call it quits on me. Pretty frustrating, eh?

So, I decided to reach out to the website for some repair services. They had mentioned before that they did out-of-warranty repairs for a fee. But after going back and forth with customer service, turns out they couldn't fix the speaker after all. They basically told me it was a mistake to even offer that service.

So now I'm stuck with this pricey paperweight that only worked for a short time. Just my luck, eh?

I bought these fancy headphones thinking they'd be great, but they crapped out on me real quick. So, I contacted customer service for help, but they were no help at all. They just wanted me to buy another pair at a tiny discount, which I thought was not cool at all.

My earbuds broke in less than 3 months and when I tried to reach Customer Service, I just couldn't get through to anyone. The quality is really bad and it seems like they know it because they won't even respond. I definitely won't suggest this product line, it's just not worth it. Save your money and grab some cheap earphones instead, they'll likely last longer.

The customer support I got from the team was amazing. When I had questions about my headphones, they were quick to respond, super polite, and they really went the extra mile to make sure I was happy with my purchase. They listened to me and made me feel important. I was really impressed by how they worked efficiently and were dedicated to giving great service. Thanks a lot for helping me out with my headphones, it means a lot.

My experience with this company has been terrible. I used the earbuds for a short time and my left one cracked, fell out, and stopped charging. When I asked customer support for help, they weren't very helpful. They kept telling me to do hard resets that didn't fix the problem. It's obvious this company doesn't value its customers or uphold its guarantee. I strongly recommend not doing business with them.