
Liberty London reviews
Featured Reviews
Spotlight: What are our customers saying?
Hair care products
"I bought some hair stuff at Liberty London and I was super happy with all the choices they had. The folks there were really nice, but I gotta give ..."
Overpriced Perfume
"I went to the store the other day and man, the customer service was terrible. The staff didn't seem to know anything about what they were sell..."
Recent order experience
"I recently made a purchase from Liberty London and I must say, I was pretty happy with the whole experience. The ordering process went really well,..."
Reviews (22)
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Beauty drop subscription renewal
2 reviews
I've been with the beauty drop service for a while now, and I've gotta say, they really came through for me recently. So, I had a little hiccup when my quarterly box ended up at my old address instead of my new one after I moved. I reached out to their customer service team, and let me tell you, they didn't mess around. They updated my details right away so this wouldn't happen again. Not only did they fix things up real quick, but they also sent another box to my new place, and I had it in my hands the very next day. I'm seriously impressed by their speedy response and top-notch customer service. I'm one happy camper and will definitely keep supporting their services.
Detailed Ratings
Beauty drop subscription renewal
I've been with the beauty drop service for a while now, and I've gotta say, they really came through for me recently. So, I had a little hiccup when my quarterly box ended up at my old address instead of my new one after I moved. I reached out to their customer service team, and let me tell you, they didn't mess around. They updated my details right away so this wouldn't happen again. Not only did they fix things up real quick, but they also sent another box to my new place, and I had it in my hands the very next day. I'm seriously impressed by their speedy response and top-notch customer service. I'm one happy camper and will definitely keep supporting their services.
Recent order experience
9 reviews
I recently made a purchase from Liberty London and I must say, I was pretty happy with the whole experience. The ordering process went really well, super smooth and efficient, and I got all three separate orders sooner than I expected. The packaging was top-notch, everything inside was all good and in order. I really liked how they paid attention to the details with the packaging, made the whole thing feel fancy. Compared to another luxury store, Liberty London really went above and beyond with their service and delivery.<br><br>One thing that could be better though is how they manage their inventory. Sometimes, even though the website shows a product is in stock, they end up not having it when you order. That can be frustrating for customers who relied on that info to make a purchase. I think Liberty London should step up their inventory check procedures to avoid this happening in the future.
Detailed Ratings
Recent order experience
I recently made a purchase from Liberty London and I must say, I was pretty happy with the whole experience. The ordering process went really well, super smooth and efficient, and I got all three separate orders sooner than I expected. The packaging was top-notch, everything inside was all good and in order. I really liked how they paid attention to the details with the packaging, made the whole thing feel fancy. Compared to another luxury store, Liberty London really went above and beyond with their service and delivery.<br><br>One thing that could be better though is how they manage their inventory. Sometimes, even though the website shows a product is in stock, they end up not having it when you order. That can be frustrating for customers who relied on that info to make a purchase. I think Liberty London should step up their inventory check procedures to avoid this happening in the future.
About Liberty London
Liberty London, established in 1875 by Arthur Lasenby Liberty, is a distinguished British department store situated on Regent Street in London. The company is renowned for its luxury goods, including women's, men's and children's fashion, cosmetics, and accessories, as well as its extensive selection of home ware, furnishings, and fabrics. Liberty is particularly celebrated for its floral and graphic prints, which have become emblematic of the brand. Over the years, Liberty London has cultivated a unique identity, blending a rich heritage with innovation and craftsmanship, which continues to attract a global clientele seeking distinctive and high-quality products.
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Last update: November 29, 2024
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