Liberty London

Liberty London - Reviews and experiences

Average rating
7.2 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
52x
47x
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11x

Review transparency

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Reviews (22)

Liberty Beauty Box

Communication

I got my Liberty Beauty Box last Tuesday, but I was kind of bummed because I never got an email from Liberty or Yodel letting me know when it was going to arrive. Normally, I get an email every three months, but this time, I didn't hear anything. I contacted customer service about it and they said they would send me another beauty box. It was nice of them to do that, but I just wanted an email explaining why there was a mix-up, not another box.

Fragrance gift set

Communication

I bought a fragrance gift set from this store not long ago, but it ended up being a bit of a hassle. The website was easy to use and I ordered it without any problems. But when the package came, it was missing one of the items from the set. I contacted customer service, and at first they got back to me, but now they haven't followed up or fixed the issue. The fact that their online service lacks communication and reliability is worrying, and it's really disappointing to experience such bad customer service.

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About Liberty London

Liberty London, established in 1875 by Arthur Lasenby Liberty, is a distinguished British department store situated on Regent Street in London. The company is renowned for its luxury goods, including women's, men's and children's fashion, cosmetics, and accessories, as well as its extensive selection of home ware, furnishings, and fabrics. Liberty is particularly celebrated for its floral and graphic prints, which have become emblematic of the brand. Over the years, Liberty London has cultivated a unique identity, blending a rich heritage with innovation and craftsmanship, which continues to attract a global clientele seeking distinctive and high-quality products.

Contact Information

🌐 libertylondon.com

Categories Liberty London

Last update: November 29, 2024

Website (Partner link)

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